Cause

 

Action

Installation does not start automatically

 

 

when the Setup CD-ROMis inserted

 

 

into your computer’s disc drive.

Click Start > My Computer > double-click the CD-ROM icon .

 

 

In non-XP Windows, open the My Computer window and then double-click the

 

CD-ROM icon .

 

Note

 

To use the Run command to start the setup program, specify your disc drive and

 

then the name of the setup program, Msetup4.exe. The drive letter of the disc

 

drive depends on your computer.

 

 

 

 

 

 

 

Double-click the CD-ROM icon on your desktop to start installation.

 

If the CD-ROM icon is not displayed on the desktop, there may be a problem

 

with the CD-ROM. Contact a Canon service representative.

Installation procedure not followed

Follow the procedure described in the Easy Setup Instructions for proper

correctly.

installation.

 

If the drivers were not installed correctly, uninstall the MP Drivers, restart your

 

computer, and then reinstall the drivers. Refer to the Printer Driver Guide on-

 

screen manual.

 

 

 

 

 

 

 

Note

 

 

If the installer was forced to be terminated due to an Windows error, the system

may be in an unstable condition and you may not be able to install the drivers.

Restart your computer before reinstalling.

 

The Setup CD-ROMis defective.

 

 

 

 

 

 

 

Click Start, select My Computer, and confirm that the CD-ROM icon

is

visible.

 

 

In non-XP Windows, double-click the My Computer icon and confirm that the

CD-ROM icon

is visible in the window.

 

 

 

 

 

Confirm that the CD-ROM icon is displayed when you insert the CD-ROM.

If the CD-ROM icon is not displayed, restart your computer. If the icon is still not

displayed, try different disks and see if they are displayed. If other disks are

displayed, there is a problem with the Setup CD-ROM. Contact a Canon service

representative.

 

 

Troubleshooting 75