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Canon S2 IS Troubleshooting, Camera will not record, Camera will not operate

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Troubleshooting

Camera will not operate

Power is not turned on.	z Turn on the camera.
	See Turning the Power On/Off (p. 23)

Memory card slot cover or	z Confirm that the memory card slot and battery cover are securely
battery cover opened.	closed.

Batteries are loaded in the	z Put batteries back into the charger in the correct direction.
wrong direction.

Insufficient battery	z Replace with four new AA-size alkaline batteries, or fully charged
voltage.	Canon NiMH batteries. Or use the Compact Power Adapter.

Batteries are not the right	z Use only new AA-size alkaline batteries or fully charged Canon
type.	AA-size NiMH batteries.
	For information about alkaline batteries, see Proper Battery
	Handling (p. 16).

Poor contact between	z Wipe the terminals with a clean, dry cloth.
camera and battery
terminals.

Camera will not record

Camera is in Playback or				z Turn the mode lever to the left or press the shutter button halfway
computer/printer				to switch to Shooting mode.
connection mode.				z During a computer or printer connection, disconnect the interface
				cable before switching the camera to Shooting mode.

Flash is charging.				z Wait until		stops blinking and lights steadily, signaling that the
(Blinking white			on LCD
(Blinking white			on LCD	flash is charged, then press the shutter button.
monitor/in viewfinder).

Memory card full.				z Insert a freshly formatted (initialized) memory card.
				z If required, download the images to a computer and erase them
				from the memory card to make space.

Memory card not				z Formats (initializes) memory cards.
formatted correctly.				See Formatting a Memory Card (p. 20)
				z If reformatting doesn't work, the memory card logic circuits may be
				damaged. Consult the nearest Canon Customer Support Help
				Desk.

Memory card is write-				z Slide the write-protect tab of the memory card upward.
protected.				See Installing the Memory Card (p. 18)

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Appendix

151

Contents

CAMERA DIGITAL Guide User Camera Flowchart and Reference Guides Camera Body Temperature About the LCD Monitor and Viewfinder Video Format About This Guide Table of Contents Page Page Please Read Test Shots Warning Against Copyright Infringement Warranty Limitations Safety Precautions About the Memory Card Warnings Do not aim the camera directly into the sun or at other intense light sources Do not trigger the flash in close proximity to human or animal eyes Store this equipment out of the reach of children and infants Do not cut, damage, alter or place heavy items on the power cord Do not handle the power cord if your hands are wet Use only recommended power accessories Do not attempt to disassemble, alter or apply heat to the batteries Do not Please use Canon Caution about magnetic fields Cautions Do not store the equipment in humid or dusty areas Be careful not to cover the flash with your fingers or clothing when shooting If your camera is used for prolonged periods, the camera body may become warm Preventing Malfunctions „Avoid Strong Magnetic Fields „Avoid Condensation Related Problems „If Condensation Forms Inside the Camera Page Components Guide Attaching the Neck Strap Attaching the Lens Cap Operation Panel Mode Dial Installing the Batteries Warning Installing the Memory Card 2 Insert the memory card 3 Close the memory card slot cover To Remove the Memory Card Formatting a Memory Card 1 Turn the power on. p SET 5Press the MENU button Memory Card Handling Precautions Precaution for Multi Media Cards Turning the Power On/Off Setting the Date and Time Setting the Language 4Press the MENU button Using the Viewfinder and the LCD Monitor Using the Viewfinder Night Display Display Contents Shooting Information (Shooting Mode) Playback Information–Standard(Playback Mode) Playback Information–Detailed(Playback Mode) DISP Histogram Overexposure Warning Auto Mode Lightly press the shutter button (pressing halfway) to focus 7Press the shutter button all the way AF-assistBeam Image Stabilizer Function 1From the [(Rec.)] menu, select [IS Mode], and press W or X button Reviewing an Image Right After Shooting Changing the Review Duration 1Select [Review] from the [(Rec.)] menu and use the W or X to select the duration setting Off 2 to 10 sec Changing Resolution/Compression Settings 1 Press the FUNC. button 2 For still images, use S or T on the omni selector to select * (2592 × 1944) SET button For still images, use the then press the SET button Using the Built-inFlash 1Select [Red-eye]from the [(Rec.)] menu Red-EyeReduction Setting the Slow Synchro 1Select [Slow Synchro] from the [ (Rec.)] menu Displaying Images Individually Magnifying Images 2Press the SET button Viewing Images in Sets of Nine (Index Playback) 1Press the zoom lever toward 2Change the image selection using the W, X, S or T button on the omni selector JUMP The display jumps nine images at a time JUMP Jumping to Images Erasing Single Images Erasing All Images Using the Mode Dial (Image Zone) Shooting in a Special Scene Mode Foliage Snow Beach Fireworks Indoor Shooting Panoramic Images (Stitch Assist) Framing a Subject Shooting 3Shoot the first frame in the sequence Shooting Movies from the Still Image Shooting Mode Shooting Close-Ups(Macro) Moving Even Closer (Super Macro Shooting) 1Repeatedly press the button to display on the LCD monitor Zoom position Image Area Using the Self-timer Changing the Delay Time and Number of Shots (Custom Timer) 1In the [ (Rec.)] menu, select [Self-timer] 2Select and press the SET button 3Select the timer delay and number of shots Using the Digital Zoom Continuous Shooting Shooting a Movie 2 Press the Movie button Continued on next page z Be careful not to touch the microphone while shooting Shooting Still Images while Shooting a Movie 1While shooting a movie, press the shutter button halfway to focus 2Press the shutter button all the way to shoot the image Changing Resolution and Frame Rate 3 Press the FUNC. button then press the Movie button to start shooting Changing the Sound Mode 1Select [Audio] in the [ (Set up)] menu and press the SET button 3Use the S or T button to select [Wind Filter] and select [On] or [Off] with the W or X button Viewing/Editing Movies Movie Control Panel Playback and Slow Motion Playback Operations SET When Playback Ends After selecting 4Use the W or X button to select an image at the position to be deleted, select (Play) with the S or T button and press the SET button 5Use the S or T button to select (Save) and press 6Use the W or X button to select [Overwrite] or [New File] Overwrite New File Cancel Selecting Menus and Settings Selecting Settings by Pressing the MENU Button Page Rec. Menu Menu Item Available Settings Reference Page Off*/WC-DC58A/TC-DC58B Play Menu Reference Page Set up Menu (Normal) (Bright) 10 sec./20 sec./30sec./1 min.*/2 min./3 min NTSC*/PAL Resetting Settings to Their Default Values Registering Settings to the Shortcut Button Registering a Function 1Select [Set Shortcut button] from the [ (Rec.)] menu and press the 2Use the W or X button to select the function you wish to register and Using the Shortcut Button 1Press the button Using the Mode Dial (Creative Zone) Program AE Differences between the and Modes Setting the Shutter Speed Aperture value Shutter Speed (seconds) Shutter Speed Display Setting the Aperture Aperture Setting Display Safety Shift Manually Setting the Shutter Speed and Aperture Selecting an AF Frame Switching between Metering Modes Adjusting the Exposure Adjusting the Tone (White Balance) Setting a Custom White Balance 2Aim the camera at a piece of white paper, cloth or gray card and press the The shooting mode is set to The zoom is positioned to the maximum telephoto setting Changing the ISO Speed Changing the Photo Effect Shooting in a My Colors Mode Press the FUNC. button to select Changing the Save Method for the Original Image 1In the [ (Rec.)] menu, select [Save Original] 2Use the W or X button to select [On] or [Off] and press the MENU button Shooting in the Color Accent Mode 1Set the mode dial to (My Colors), select (Color Accent) from the FUNC. menu and press the SET button Wbutton 3Press the SET button 1Set the mode dial to (My Colors), select (Switch Color) from the FUNC. menu and press the SET button 2Aim the camera so that the original color appears at the center of the LCD monitor, and press the W button 3Aim the camera so that the desired color appears at the Auto Exposure Bracketing (AEB Mode) 1From the FUNC. menu, select * (BKT-OFF) 2Use the W or X button to select (AEB), press the SET button and adjust the compensation range with the W or X button Focus Bracketing (Focus-BKTMode) Locking the Exposure Setting (AE Lock) Locking the Flash Exposure Setting (FE Lock) Switching between Built-inFlash Adjustment Settings Setting the Flash Adjustment/Flash Output 1Select (Flash or Flash Output) from the FUNC. menu 2Use the W or X button to adjust the compensation Switching the Timing at which the Flash Fires Shooting Images at Set Intervals (Intervalometer) 1Select [Intervalometer] from the [ (Rec.)] menu and press the SET 2Use the W or X button to select an interval time 3Press the T button and select the number of shots using Shooting Problem Subjects for the Autofocus Shooting with the AF Lock 2Press the shutter button halfway and while keeping it pressed, press the MF button Shooting in Manual Focus Mode 1Press and hold the MF button, then press the S or T button Switching between Focus Settings Saving Custom Settings Rotating Images in the Display Attaching Sound Memos to Images Sound-OnlyRecording (Sound Recorder) Sound Playback 2 Use the S or T button to select a sound and select with the W and X, and press the SET button Automated Playback (Slide Shows) 4When the slide show is over, press the MENU button Select images for the Slide Show 1Display the slide show menu (p. 118) 3Use the S, T, W or X button to select [Order] and press the SET button 4Select images for the Slide Show Index Playback Adjusting the Play Time and Repeat Settings 2Use the S,T,W or X button to select [Set up] and press the SET button Protecting Images 2Use the W or X button to select an image you want to protect and Setting the Power Saving Function Setting the Auto Rotate Function Resetting the File Number 1In the [ (Set up)] menu, select [File No. Reset] 2Use the W or X button to select [On] or [Off] and press the MENU button ‹Image and Sound File and Folder Numbering ‹Folder File Capacity Customizing the Camera (My Camera Settings) Registering My Camera Settings 1Turn the mode lever toward (Playback) 2Press the MENU button and press 3Use the S or T button to select the menu item you wish to register and select or with the W or X button Registering Sounds for Start-Up,Operations Self-Timerand the Shutter 5Use the W or X button to select [OK] and press the SET button z The prior setting is erased when a new My Camera setting is added Data that can be Registered as My Camera Settings Page Connecting the Camera to a Computer Connecting the Camera to a Computer Computer System Requirements zWindows zMacintosh IMPORTANT Troubleshooting section of the Software Starter Guide Windows time) 2Use the supplied interface cable to connect the 3Select [Canon CameraWindow] in the event dialog that appears on the computer and click [OK] (first time only) Macintosh 2Set the auto start settings for ImageBrowser „ImageBrowser Auto Start Settings - OS X (v10.2/v10.3) 1.Start Image Capture, click the [Image Capture] menu and select [Preferences] Select [CameraWindow] in the program selection window 4.Click [OK] and then close Image Capture „ImageBrowser Auto Start Settings - OS X (v10.1) 1.Start Image Capture and select [Other] from the [Hot Plug Action] list box 3.Close Image Capture Downloading Images by Direct Transfer 1Confirm that the Direct Transfer menu is displayed on the camera's LCD monitor „All Images/New Images/DPOF Trans. Images 2Use the S or T button to select „Select & Transfer/Wallpaper 2Use the S or T button to select or , and press the button (or the SET button) 3Use the W or X button to select images to download and press the Connecting the Camera to the Computer to Download Images Viewing Images on a TV Set 2 Connect the Stereo/Video Cable to the camera's A/V OUT terminal 4Turn on the TV and switch it to Video mode 5Power on the camera in Shooting mode or Playback mode (p. 23) About Printing Page Setting the DPOF Print Settings 3Select images for printing Single Images Setting the Print Style 2Use the S, T, W or X button to select [Set up] and press the SET button Image Transmission Settings (DPOF Transfer Order) Selecting Images for Transferring 1In the [ (Play)] menu, select [Transfer Order] and press the SET [Order] and press the SET button 3Select images for transferring Page List of Messages Corrupted Data RAW Unidentified Image Cannot magnify Cannot rotate Troubleshooting Cannot play back Lens will not retract Batteries consumed quickly Sounds come from the camera interior Image is blurred or out of focus Subject in recorded image is too dark Subject in recorded image is too bright A bar of light (red, purple) appears on the LCD monitor White dots appear on the image Flash does not fire Image not showing on TV monitor Using Conversion Lenses (Sold Separately) Page Page Page Using the Power Kits (Sold Separately) or other dirt: Page Compact Power Adapter (Sold Separately) 1Connect the power cord to the compact power adapter first and then plug the Replacing the Date Battery Camera Care and Maintenance Specifications Page Page Battery Performance Memory Cards and Estimated Capacities (Recordable Images) Still images Movie Image File Sizes (Estimated) SD Memory Card Compact Power Adapter CA-PS700(Sold Separately) Battery Charger CB-4AH/CB-4AHE Wide Converter WC-DC58A(Sold Separately) Tele-converter TC-DC58B(Sold Separately) NiMH Battery NB-2AH Conversion Lens Adapter LA-DC58E Lens Hood LH-DC40 Photo Tips and Information Tip for Using the Self-timer(p. 59) Exposure Compensation (p. 90) zUnderexposure zOptimal Exposure zOverexposure ISO Speed (p. 93) Index Page Page Numerics Disclaimer Trademark Acknowledgments Page Page Functions Available in Each Shooting Mode