Reference

Troubleshooting

 

SymptomAction
Included Accessories

 

 

 

I can’t find something that should be here.

Carefully check inside all of the packing materials.

Power Requirements

 

 

 

Power will not turned on.

Correctly attach the AC adaptor (page E-7).

Display

 

 

 

On-screen keyboard keys or notes remain on the

A Step Up Lesson is in progress and the Digital Piano is waiting for

 

display.

you to play the next note in the song. To stop this from happening,

 

 

cancel the lesson (page E-30).

 

 

 

 

Screen contents are visible only from straight ahead.

This is dues to production limitations. It does not indicate malfunction.

Sound

 

 

 

Nothing happens when I press any keyboard key.

• Adjust the main volume setting (page E-8).

 

 

If there is no sampled sound in memory, nothing will play if you

 

 

 

press a keyboard key while a tone in the range of 671 to 675 is

 

 

 

selected (page E-17).

 

 

 

 

Nothing happens or notes do not play normally when

Press bp to disable chord input in the accompaniment keyboard area

 

I play notes on the left side of the keyboard.

(page E-36).

 

 

 

 

 

Nothing happens when I start an Auto

With rhythms 190, and 192 to 200, nothing will sound until you play

 

Accompaniment.

 

a chord on the keyboard. Try playing a chord (page E-36).

 

 

• Check and adjust the accompaniment volume setting (page E-39).

 

 

• If there is no user rhythm stored in memory, Auto Accompaniment

 

 

 

will not start when you press bo while a rhythm in the range of 201

 

 

 

to 210 is selected (page E-41).

 

 

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-8).

 

 

 

 

 

Nothing happens when I start playback of a built-in

It takes a little time after you press the button until the song starts to

 

song.

 

play. Wait for a moment for the song to start.

 

 

• Check and adjust the song volume (page E-26).

 

 

If there is no user song stored in memory, song playback will not

 

 

 

start when you press bo while a song in the range of 153 to 162 is

 

 

 

selected (page E-27).

 

 

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-8).

 

 

 

 

The metronome does not sound.

• Check and adjust the accompaniment volume setting (page E-39).

 

 

• Check and adjust the song volume (page E-26).

 

 

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-8).

 

 

 

 

Notes keep sounding, without stopping.

Turn power off and then back on to initialize all Digital Piano settings

 

 

(page E-8).

 

 

 

 

Some notes are cut off while they are playing.

Notes are cut off whenever the number of notes being sounded

 

 

exceeds the maximum polyphony value of 48 (24 for some tones).

 

 

This does not indicate malfunction. See “Maximum Polyphony” in the

 

 

“Tone List” in the separate “Appendix”.

 

 

 

 

The volume or tone setting I made has changed.

• Adjust the main volume setting (page E-8).

 

 

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-8).

 

 

 

 

Output volume does not change even though is

• Change the Touch Response setting (page E-9).

 

change my keyboard touch.

Turn power off and then back on to initialize all Digital Piano

 

 

 

settings (page E-8).

 

 

 

 

English

E-67