TroubleshootingThis section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as shown below.

Error code

Meaning

Action

 

 

 

E001

Mode switch position changed before finalization.

Return the mode switch to its original setting and finalize the operation.

 

 

 

 

Clerk button pressed before finalization of a registration being

Press the original clerk button and finalize the transaction before

E003

performed under another clerk button.

pressing another clerk button.

The signed on clerk differs from the clerk performed the clerk

 

 

Assign the proper clerk number.

 

interrupt registration.

 

 

 

 

 

E004

Initialization or unit lock clear operation in progress.

Complete operation.

 

 

 

E008

Registration without entering a clerk number.

Enter a clerk number.

 

 

 

E009

Operation without entering the password.

Enter password.

 

 

 

 

Registration is made while the cash drawer is opened.

 

E010

The drawer is left open longer than the program time (drawer

Close the drawer.

 

open alarm).

 

 

 

 

E011

Attempt to register while the cash drawer is open.

Shut the cash drawer.

 

 

 

E015

Printer error

 

 

 

 

E016

Two consecutive transactions attempted in the refund mode.

Switch to another mode and then back to the RF mode for the next

transaction.

 

 

 

 

 

E018

Attempt made to register an item without inputting a table number.

Input a table number.

 

 

 

E019

Finalize operation attemped without entering the number of customer.

Enter the number of customer.

 

 

 

E021

No department linked PLU is registered.

Correct the program.

 

 

 

E026

No condiment/preparation PLU is registered.

Register condiment/preparation PLU.

 

 

 

E029

Item registration is prohibited, while partial tender.

Finalize the transaction.

 

 

 

E030

Attempt made to finallize the transaction without registering rate-tax.

Register <RATE TAX>.

 

 

 

E031

Finalization of a transaction attempted without confirming the

Press <SUBTOTAL>.

subtotal.

 

 

 

 

 

E033

Finalize operation attempted without entering amount tender.

Enter the amount tendered.

 

 

 

E035

Change amount exceeds preset limit.

Input amount tendered again.

 

 

 

E036

Contents of the drawer exceed programmed limit.

Perform pick up operation.

 

 

 

E037

High amount lock out/low digit lock out error

Enter correct amount.

 

 

 

E038

Read/reset operation without declaring cash in drawer. This error

Perform money declaration.

appears only when this function is activated.

 

 

 

 

 

E040

Attempt made to finalize a transaction without issuing a guest receipt.

Issue a guest receipt.

 

 

 

E041

Validation is not performed.

Perform validation operation.

 

 

 

E046

Registration buffer full.

Finalize the transaction.

 

 

 

E049

Index memory full.

Finalize and close the check number currently used.

 

 

 

E050

Detail memory full.

Finalize and close the check number currently used.

 

 

 

E059

Register items without specifying <EAT-IN> or <TAKEOUT>.

Press <EAT-IN> or <TAKEOUT>.

 

 

 

E075

Attempt to finalize a transaction when balance is less than or

Register item(s) until the balance becomes positive amount.

equal to zero.

 

 

E139

Attempt to register <–>, <CPN>, or <VOID> when the balance

Enter proper minus/coupon amount.

becomes negative.

 

 

 

 

 

E146

Arrangement file is full.

Set the arrangement properly.

 

 

 

E153

No random PLU code is set.

Set random PLU code.

 

 

 

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