Problem

Possible Cause and Recommended Action

 

The image is out of

1)Focusing may not be possible because the subject is outside

 

focus during movie

the focus range. Shoot within the allowable range.

 

recording.

2)The lens may be dirty. Clean the lens (page 118).

 

 

3)During High Speed Movie recording, focus is fixed at the

 

 

position where it was when recording started. To focus an

 

 

image, half-press the shutter button for Auto Focus before

 

 

you touch “b” (Movie) to start recording.

Playback

 

 

The color of the

Sunlight or light from another source may be shining directly

 

playback image is

into the lens when you are shooting. Position the camera so

 

different from what

sunlight does not shine directly into the lens.

 

appears on the

 

 

monitor screen

 

 

when shooting.

 

 

Images are not

This camera cannot display non-DCF images recorded onto a

 

displayed.

memory card using another digital camera.

 

Images cannot be

Note that you cannot edit the following types of snapshots.

 

rotated.

• Panorama images

 

 

• Snapshots recorded with another camera

 

 

• Extracted subjects

File Deletion

 

 

A file cannot be

The file may be protected. Unprotect the file (page 81).

 

deleted.

 

Wireless LAN

 

 

I can’t establish a

1)The camera cannot connect with a smartphone if they are

 

wireless LAN

too far apart from each other.

 

connection.

2)The smartphone may be connected with another wireless

 

The wireless LAN

LAN. Check the smartphone’s Wi-Fi settings and confirm

 

connection is

that the camera is selected for wireless LAN connection

 

broken.

(page 86).

 

 

3)Connection may have been lost due to interference caused

 

 

by a nearby microwave oven, cordless phone, or other

 

 

wireless LAN device. Move the camera away from the device

 

 

causing the problem.

Other

 

 

The wrong date and

The date and time setting is off. Set the correct date and time

 

time are displayed,

(page 106).

 

or the wrong date

 

 

and time are being

 

 

stored along with

 

 

image data.

 

 

 

 

 

The messages on

The wrong display language is selected. Change the display

 

the display are in

language setting (page 107).

 

the wrong language.

 

 

 

 

128

Appendix