Troubleshooting Guide

Finding the Problem and Fixing It

 

Problem

 

Possible Causes and Action

Power Supply

 

 

 

 

Power does not turn on.

1)

The battery may not be oriented correctly (page 36).

 

 

2)

The battery may be dead. Charge the battery (page 34). If the battery goes dead soon after being

 

 

 

charged, it means the battery has reached the end of its life and needs to be replaced. Purchase a

 

 

 

separately available CASIO NP-20 rechargeable lithium ion battery.

 

 

 

 

 

Camera suddenly powers

1)

Auto Power Off may have activated (page 43). Turn power back on.

 

down.

2)

The battery may be dead. Charge the battery (page 34).

 

 

 

 

Power does not turn off.

Remove the battery from the camera and then reinsert it.

 

Nothing happens when a

 

 

 

 

button is pressed.

 

 

 

Image Recording

 

 

 

 

Image is not recorded when

1)

If the camera is in the PLAY mode, press [

] (REC) to enter the REC mode.

 

the shutter button is pressed.

2)

If the flash is charging, wait until the charge operation finishes.

 

 

3)

If the message “Memory Full” appears, transfer images to your computer, delete images you no longer

 

 

 

need, or use a different memory card.

 

 

 

 

 

 

 

Auto Focus does not focus

1)

If the lens is dirty, clean it off.

 

 

properly.

2)

The subject may not be in the center of the focus frame when you compose the image.

 

 

3)

The subject you are shooting may not be a type that is not compatible with Auto Focus (page 67). Use

 

 

 

manual focus (page 104).

 

 

 

4)

You may be moving the camera when shooting. Try shooting with Anti Shake (page 89) or use a tripod.

 

 

5)

You may be using Quick Shutter and pressing the shutter button all the way, resulting in poor focus.

 

 

 

Half-press the shutter button and allow enough time for Auto Focus to focus.

 

 

 

 

The subject is out of focus in

The image may not be focused properly. When composing the image, make sure the subject is located

 

the recorded image.

inside the focus frame.

 

 

 

 

 

 

B

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APPENDIX