Troubleshooting
| Prompt message | Meaning | Action |
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********** | Printer downed. “****” means ECR logical ID | Follow the prompt message. |
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E061 | Printer error. | and printer number. |
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YES:Retry to print. |
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NO | :Backup to R/J printer. |
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ESC:Discard data. |
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********** | Paper | The contents are printed on the backup printer. |
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E062 | Printer paper end. | ID and printer number. |
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********** | Paper | Follow the prompt message. |
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E062 | Printer paper end. | ID and printer number. |
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YES:Retry to print. |
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NO | :Backup to R/J printer. |
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ESC:Discard data. |
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E064 | Printer buffer full. | Print buffer full at sender side | Follow the prompt message. |
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YES:Retry to print. |
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NO | :Backup to R/J printer. |
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ESC:Discard data. |
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********** | Down at target ECR which has printer |
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E070 | Terminal out of action. | “****” means ECR logical ID and printer |
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| Cannot print. | number. |
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********** | Printer buffer full at target ECR which has | Follow the prompt message. |
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E071 | Target terminal printer | printer |
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| BF full. | “****” means ECR logical ID and printer |
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YES:Retry to print. | number. |
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NO | :Backup to R/J printer. |
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ESC:Discard data. |
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********** | Busy at target ECR which has printer |
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E072 | Target printer terminal | “****” means ECR logical ID and printer |
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| is busy. | number. |
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********** | Time out at ECR which has printer | Follow the prompt message. |
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E073 | Your receipt/order may not be | “****” means ECR logical ID and printer |
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| issued. | number. |
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YES:Retry to print. |
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NO | :Backup to R/J printer. |
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ESC:Discard data. |
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E075 | Negative Balance, | Attempted finalization when balance is less than | Register item(s) until the balance becomes |
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| cannot be finalized. | zero. | positive amount. |
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E080 | Electronic Journal Full | Electronic journal full | Reset the electronic journal memory. |
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| Please clear |
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E082 | ***** Illegal Data ***** | Illegal Electronic journal data |
| Troubleshooting | ||
E083 | Cannot create | Electronic journal file cannot be created. | Check flash memory. | |||
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| Check Flash memory. |
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********** | CHK master down | Follow the prompt message. |
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E105 | Check/TBL tracking Master | “****” means ECR logical ID. |
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| down. Please call Manager!! |
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YES:Retry for connection. |
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NO :Remove it from system. |
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********** | CHK BM down | Follow the prompt message. |
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E106 | Check/TBL tracking Backup | “****” means ECR logical ID. |
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| master down. Please call |
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| Manager!! |
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YES:Retry for connection. |
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NO :Remove it from system. |
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********** | CHK M/BM down |
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E107 | Both Master&Backup master | “****” means ECR logical ID. |
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| down. CHK/TBL tracking or |
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| Clerk interrupt is not |
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| available. |
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********** | Master down then take it off from system |
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E108 | CHK/TBL Master is removed | “****” means ECR logical ID. |
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| from system. |
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********** | Backup master down then take it off from |
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E109 | CHK/TBL Backup master is | system |
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| removed from system. | “****” means ECR logical ID. |
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E110 | CHK data mismatch between | Data mismatch has occurred. |
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| Master and Backup master. |
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E130 | Middle of Pick up or Loan | During picking up | Follow the prompt message. |
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| Press Cancel Key. |
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E131 | Middle of <Bill Copy> | During bill copy | Follow the prompt message. |
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| Press Cancel Key. |
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E133 | Middle of <Media Change> | During media change | Follow the prompt message. |
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| Press Cancel Key. |
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95 E |