
This section describes what to do when you have problems with operation.
When an error occurs
Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as illustrated below.
Press Cand check the appropriate section of this manual for the operation you want to perform.
Error | Message | Meaning | Action | |
code | ||||
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E001 | Wrong mode | Mode switch position changed before finalization. | Return the mode switch to its original setting and | |
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| finalize the operation. | |
E003 | Wrong operator | The signed on clerk differs from the clerk performed | Input correct check number or assign the proper clerk | |
|
| the tracking check registration. | number. | |
E004 | Error INIT/FC | Initialization or unit lock clear operation in progress. | Complete operation. | |
E008 | Please sign on | Registration without entering a clerk number. | Enter a clerk number. | |
E010 | Close the drawer | The drawer is left open longer than the program time | Close the drawer. | |
|
| (drawer open alarm). |
| |
E011 | Close the drawer | Attempt to register while the cash drawer is open. | Shut the cash drawer. | |
E016 | Change back to REG | Two consecutive transactions attempted in the refund | Switch to another mode and then back to the RF mode | |
| mode | mode. | for the next transaction. | |
E017 | Enter CHK/TBL number | Attempt made to register an item without inputting a | Input a check number. | |
|
| check number. |
| |
E018 | Enter Table number | Attempt made to register an item without inputting a | Input a table number. | |
|
| table number. |
| |
E019 | Enter number of | Finalize operation attempted without entering the | Enter the number of customer. | |
| customers | number of customer. |
| |
E021 | No DEPT Link | No department linked PLU is registered. | Correct the program. | |
E026 | Enter condiment/ | No condiment/preparation PLU is registered. | Register condiment/preparation PLU. | |
| preparation PLU |
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| |
E029 | In the tender opera- | Item registration is prohibited, while partial tender. | Finalize the transaction. | |
| tion |
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E031 | Press ST key | Finalization of a transaction attempted without | Press <SUBTOTAL>. | |
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| confirming the subtotal. |
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E033 | Enter tendered amount | Finalize operation attempted without entering amount | Enter the amount tendered. | |
|
| tender. |
| |
E035 | Change amount exceeds | Change amount exceeds preset limit. | Input amount tendered again. | |
| limit |
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E036 | Remove money from the | Contents of the drawer exceed programmed limit. | Perform paidout operation. | |
| drawer |
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E037 | Digit or amount | High amount lock out/low digit lock out error | Enter correct amount. | |
| limitation over |
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E038 | Perform money declara | Perform money declaration. | ||
| tion | This error appears only when this function is activated. |
| |
E040 | Issue guest receipt | Attempt to register a new transaction without issuing a | Issue a guest receipt. | |
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| guest receipt. |
| |
E046 | REG buffer full | Registration buffer full. | Finalize the transaction. | |
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E049 | CHECK memory full | Check tracking index memory full. | Finalize and close the check number currently used. | |
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E050 | DETAIL memory full | Check tracking detail memory full. | Finalize and close the check number currently used. | |
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E051 | CHK/TBL No. is occu- | Attempt to made use <New Check> to open a new | Finalize and close the check that is currently under the | |
| pied | check using a number that is already used for an | number that you want to use or use a different check | |
|
| existing check in check tracking memory. | number. | |
E053 | CHK/TBL No. is not | Attempt made to use <Old Check> reopen a new check | Use the correct check number (if you want to reopen a | |
| opened | using a number that is not used for an existing check in | check that already exists in check tracking memory) or | |
|
| check tracking memory. | use <New Check> to open a new check. | |
E075 | Negative balance | Attempt to finalize a transaction when balance is less | Register item(s) until the balance becomes positive | |
| cannot be finalized | than or equal to zero. | amount. |