Cecilware GB2CP, GB3CP Troubleshooting Guide, No product, Damaged, loose, or missing Agitator

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing any internal components of the unit.. Before any attempt to replace a component be sure to check all electrical connections for proper contact.

	PROBLEM		PROBABLE CAUSE		REMEDY
	1	A	Dispensing unit unplugged		Reconnect dispensing unit
	Light Display	B	No power from Terminal Block		Check the Terminal Block for loose wire
	not lit.
		C	Defective Bulb		Replace Bulb.
	No power.
		D	Defective Ballast.		Replace Ballast.
		E	Loose Bulb in socket.		Make sure bulb is seated properly in socket.
2		A	Water supply OFF.		Turn water ON.
	No water	B	Clogged inlet screen (Water Inlet Valve).	Disconnect water line and clean inlet screen.
	when Rinse
		C	Inoperative Water Inlet Valve.		Check connection, if needed replace Valve.
	Switch is ON.
		D	Loose electrical connection.		Check all electrical connections.
	3	A	No product in Hopper.		Add product.
	No product	B	Auger not working.		Engage Hopper/Nut to Motor Gear (See section VI).
	when	C	Damaged, loose, or missing Agitator		Replace Agitator/Auger Gear (See section VI).
	Dispense		Gear.
	Button is	D	Inoperative Auger Motor or Relay.		Check connections of Motor, Relay and/or Switch,
	pressed				if needed replace components.
		E	Hopper outlet clogged		Clean Hopper and check Cartridge Heater.
		F	Faulty Coupling.		Replace damaged Coupling components.
	4	A	Leaking Water Inlet Valve.		Clean/check fittings of Water Inlet Valve. Replace
	Water does				Water Inlet Valve if needed. See ”Water Inlet Valve
	not shut off.				Test”
	Water keeps	B	Inoperative Dispense Switch		Check Switch connections.
	dispensing.				Replace Dispense Switch if needed.
		C	Inoperative Rinse Switch		Check Rinse Switch connections.
					Replace Rinse Switch if inoperative.
		D	Clogged/stuck Water Dispense Valve		Clean or unclog Water Dispense Valve.
					Replace Dispense Valve if inoperative.
	5	A	Heater Switch is OFF.		Turn Heater Switch ON.
	Water is not	B	Thermostat is OFF.		Turn Thermostat ON. Turn Knob Clockwise.
	heating up in	C	Loose connection on Thermostat.		Make sure all wires and terminals on Thermostat are
	the tank.				tight.
		D	Hi-Limit Temperature Switch is defective		Replace the Hi-limit.
		E	Heater is burned out or defective.		Replace the Heater.

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