Troubleshooting

Emergencies

Possible Cause

Prevention/Solution

 

 

 

Gas leaking from

• Old hose, cut in hose.

• Turn off gas at LP tank or at source on natural gas systems. If

cracked/cut/burned

 

hose is cut or cracked, replace valve/hose/regulator. If burned,

hose.

 

discontinue use of product until a gas service technician/plumber

 

 

has investigated cause and correction is made.

Gas leaking from LP

• Mechanical failure due to rusting or

• Turn off LP tank valve.

tank.

mishandling.

 

Gas leaking from LP

• Failure of tank valve from mishandling or

• Call LP gas dealer 800-number on tank label or call local fire

tank valve.

mechanical failure.

department.

Gas leaking between

• Improper installation, connection not

• Remove regulator from tank and visually inspect rubber seal for

LP tank and regulator

tight, failure of rubber seal.

damage. Reinstall and check for leaks. Ensure black knob is on

connection.

 

tight.

Fire coming through

• Fire in burner tube section of burner due

• Turn off LP tank valve (if possible without injury to self). If fire

control panel.

to partial blockage.

cannot be controlled with baking soda/extinguisher, call local fire

 

 

department. Remove burner and inspect for spider nest or rust.

 

 

Clean using bottle brush.

 

• Misalignment of valve to burner tube.

• Ensure valves and burner tubes are aligned per assembly

 

 

instructions.

 

 

 

Grease fire or

• Too much grease buildup in burner area.

• Turn off LP tank valve. Leave lid open to allow flames to die down.

continuous excessive

 

After cooling, clean food particles and excess grease from inside

flames above cooking

 

firebox area, grease cup/pan/tray, and other surfaces.

surface.

 

 

Problem

Possible Cause

Prevention/Solution

 

GAS ISSUES:

 

Burner(s) will not light

• Trying to light wrong burner.

• See instructions on control panel and in Use and Care manual.

using ignitor.

 

 

(See Electronic Ignition

• Burner not engaged with control valve.

• Make sure valves are positioned inside of burner tubes with clips

Troubleshooting also)

 

attached (if featured).

Continued on next

• Obstruction in burner.

• Ensure burner tubes are not obstructed with spider webs or other

page.

 

matter. See cleaning section of Use and Care manual.

 

• No gas flow.

• Make sure LP tank is not empty. If LP tank is not empty, refer to

 

 

“Sudden drop in gas flow.”

 

• Vapor lock at coupling nut to LP tank.

• Turn off knobs and disconnect coupling nut from LP tank.

 

 

Reconnect and retry.

 

• Coupling nut and LP tank valve not fully

• Turn the coupling nut approximately one-half to three-quarters

 

connected.

additional turn until solid stop. Tighten by hand only - do not use

 

 

tools.

ELECTRICAL ISSUES:

 

• Electrode cracked or broken; “sparks at

• Replace electrode(s).

crack.”

 

• Electrode tip not in proper position.

Main Burners Traditional Series, QuickSet and QuickSet Series:

 

• Tip of electrode should be pointing toward tip of collector box . The

 

distance should be 1/8” to 1/4”. Adjust if necessary.

 

Main Burners Performance and Advantage Series:

 

• Tip of electrode should be pointing toward port hole in burner. The

 

distance should be 1/8” to 3/16”. Adjust if necessary.

 

Sideburner:

 

• Tip of electrode should be pointing toward gas port opening on

 

burner. The distance should be 1/8” to 3/16”. Adjust if necessary.

• Wire and/or electrode covered with

• Clean wire and/or electrode with rubbing alcohol and clean swab.

cooking residue.

 

• Wires are loose or disconnected.

• Reconnect wires or replace electrode/wire assembly.

• Wires are shorting (sparking) between

• Replace ignitor wire.

ignitor and electrode.

 

• Dead battery.

• Replace with a new AAA-size alkaline battery.

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Char-Broil LP Gas Grill manual Troubleshooting, Emergencies Possible Cause Prevention/Solution