X-C 6250 Pro (300) NT User’s Manual

Landline Modems

The modem doesn’t work

•Make sure a modem is installed. Locate the “Config” string label on the bottom of the mobile computer; a modem is not installed if the seventh digit is Z.

•When you first try to use HyperTerminal or similar application, the system may respond with a message asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to install it.

•Make sure the communication settings are correct in your application. Refer to the online Help for your application.

•Make sure you have the correct COM port selected in your application. Refer to the online Help for your application. The following table describes the correct settings for each modem type.

Modem type

COM port

 

 

External

COM1 or COM2

Internal landline

COM4

Internal CDPD / GSM

COM3

•Make sure that the Interrupt Request lines (IRQs) for COM3 or COM4 specified for Windows match the IRQ lines specified in the SCU. SCU has no settings for COM3. See Section 5, “Customizing Settings” for additional information on SCU settings.

The modem doesn’t dial a number

Check these things:

•If you are using an external modem, make sure the cables are attached correctly.

•If you are using an internal modem, make sure the modem is installed. Check with your organization to determine if your computer has an optional internal modem installed.

•Make sure your communications parameters are correct in your application. Refer to the online Help for your application.

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Cingular X-C 6250 Pro (300) manual Landline Modems, Modem doesn’t work, Modem doesn’t dial a number
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X-C 6250 Pro (300) specifications

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