Does your PC have a static IP address?
Did you connect a crossover cable instead of a
Did you connect the Ethernet cable to the console port instead of to a 10/100/1000 PoE port on the switch?
Did you wait 30 seconds after you connected the switch and the PC before you entered the IP address in your browser?
Did you enter the wrong address in the browser, or is there an error message?
If yes, before connecting to the switch, change your PC settings to temporarily use DHCP.
If yes, connect a
10.0.0.1in the browser.
If yes, disconnect the cable from the console port. Then connect the cable to an Ethernet port on the switch and the PC. Wait 30 seconds before you enter 10.0.0.1 in the browser.
If not, wait 30 seconds,
If yes,
Resetting the Switch
This section describes how to reset the switch by rerunning Express Setup. These are reasons why you might want to reset the switch:
•You installed the switch in your network and cannot connect to it because you assigned an incorrect IP address.
•You want to clear all configuration from the switch and assign a new IP address.
•You are trying to enter Express Setup mode, and the switch LEDs start blinking when you press the Mode button (which means that the switch is already configured with IP information).
Caution Resetting the switch deletes the configuration and reboots the switch.
To reset the switch:
Press and hold the Mode button. The switch LEDs begin blinking after about 3 seconds. Continue holding down the Mode button. The LEDs stop blinking after 7 more seconds, and then the switch reboots.
The switch now behaves like an unconfigured switch. You can enter the switch IP information by using Express Setup as described in the “Running Express Setup” section on page 3.
Accessing Help Online
You can first look for a solution to your problem in the troubleshooting section of the hardware installation guide or the software configuration guide on Cisco.com. You can also access the Cisco Technical Support and Documentation website for a list of known hardware problems and extensive troubleshooting documentation.
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