Cisco Systems 6901, 6911 Call Pickup

18 OL-20826-01

Your system administrator can set up other call forward options that:

• Al low calls placed from the call forward target phone numbe r to your phone to ring through,

rather than be forwarded.

• Pr event you from creating a call forward loop or exceeding the maxi mum number of links in a call

forwarding chain.

Related Topics

Set Up Call Forwarding Per Line, page 30

Forward Calls on Your Phone

(Cisco Unified IP Phone 6901 only)

1. Sign in to your User Options web pages .

2. Go to Device > Line Settings.

3. Enter the phone number you want to forward calls to.

4. Click Save.

(Cisco Unified IP Phone 6911 only)

1. Press the Feature button followed by the predetermined number set up for Call Forward All.

2. Listen for a dial tone, then enter the phone number to which your calls will be forwarded.

A visual confirmation is displayed as a solid amber light on the handset.

3. To cancel call forwarding, repeat Step 1.

When you lift the handset, you will hear a stutter tone until you cancel call forwarding. The visual

confirmation turns off when Call Forward All is canceled.

Call Pickup

(Cisco Unified IP Phone 6911 only)

Call Pickup allows you to answer a call that is ringing on a coworker’s phone by redirecting the call

to your phone.

You may use Call Pickup if you share call-handling tasks with coworkers.

There are three ways you can pick up a call:

• Pickup—Allows you to answer a call that is ringing on another phone within your call

pickup group.

If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has

been ringing for the longest time).

Contents

Main Page Contents Page Page Page Your Phone Cisco Unified IP Phone 6901 Phone Connections Page Buttons and Hardware Page Page Handset Rest 4 Hookswitch 21 3 Cisco Unified IP Phone 6911 Phone Connections Page Buttons and Hardware Page Page Page Page Handset Rest 4 21 3 Messages Voice Messages Personalize Your Voicemail Check for Voice Messages Page Calling Features Auto Answer Auto Answer with Your Speakerphone Auto Barge Call Forward All Call Pickup Answer a Call Using Pickup Answer a Call Using Group Pickup and a Group Pickup Number Call Waiting Respond to a Call Waiting Notification Codes Place a Call Using a Client Matter Code Place a Call Using a Forced Authorization Code Conference Set up a Conference Using Hookflash Drop a Party from a Conference Using Hookflash Set Up a Conference Hookflash Use Hookflash to Activate Features Hold H Meet Me Mute Mute Your Phone Redial Redial a Number Shared Lines Speed Dial Place a Call with a Speed-Dial Button Transfer Transfer a Call to Another Number Using the Hookflash Transfer a Call to Another Number Using the Transfer Button Swap Between Calls Before Completing a Transfer Web Dialer Use Web Dialer with Cisco Directory Set Up, View, or Change Web Dialer Preferences Sign Out of Web Dialer Page User Options User Options Web Pages Sign In and Out of User Options Web Pages Device Select a Device From the User Options Web Pages Line Settings Set Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per Line Speed Dial on the Web Set Up Speed-Dial Buttons User Settings Change Your Browser Password Change Your PIN Change the Language for Your User Options Web Pages Plugins Access Plugins Page FAQs and Troubleshooting Frequently Asked Questions Troubleshooting Tips Conference Problem: Conference Button User Options Problem: Cannot Access User Opti ons Web Pages Product Safety, Security, Accessibility, and Additional Information Safety and Performance Information Power Outage Cisco Product Security Accessibility Features Additional Information Page Page Index A B C D F G H K L M O P R S T V W