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Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
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Chapter 6 Configuring Cisco IP Phones, Users, and Features in Cisco CallM anager
Providing Information to End Users
After you configure these services, verify t hat your users have access to the
Cisco CallManager IP Phone Options web-based application, whe re they can
select and subscribe to configured services. Refer to the Cisco CallManager
Administration Guide, the Cisco CallManager System Guide, or context-sensitive
help in the Cisco CallManager Administration application for details.
Note To configure Extension Mobility services for users, see the CiscoCallManager
Extended Services Administrator's Guide.
Providing Information to End UsersIf you are a system administrator, you are likely the primary source of information
for Cisco IP Phone users in your network or company. It is important to provide
current and thorough information to end users.
Provide the following information to end users:
•Identify yourself. The Cisco IP Phone Models 7960 and 7940 U ser Guide
instructs users to direct some questions to a system administrator. To assist
users, consider distributing an E-mail or mem o identifying yourself or your
network team. Provide contact information.
•Provide end users with the following information about the Cisco IP Phone
User Options web-based application:
–
The URL required to access the application
http://<serverName>/CCMUser/, where <serverName> is the host on
which the web server is installed.
–
A user ID and default password needed to ac cess the application
These settings correspond to the values you entered when you added the
user to Cisco CallManager.
–
A brief description of what a web-based, grap hic user interface
application is, and how it is accessed with a Web browser.
–
Outline the tasks that users can expect to accomplish with the
application, including subscribing to services, setting up speed dial and
call forwarding numbers, and creating a pers onal address book.