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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
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AppendixB Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
Busy Lamp Field
(BLF) Speed Dial
Supported Supported “Advanced Call
Handling—Determining if Another
Line is Busy or Idle”
Call Back Supported Supported “Basic Call Handling—Placing a
Call: Additional Options”
Call Forward All Supported Supported “Basic Call Handling—Forwarding
All Calls to Another Number”
Call Forward Busy Supported Supported Users do not interact with this feature
directly. It is configured on
Cisco Communications Manager
Call Forward No
Answer
Supported Supported Users do not interact with this feature
directly. It is configured on
Cisco Communications Manager
Call Park Supported Supported “Advanced Call Handling—Storing
and Receiving Parked Calls”
Call Pickup/Group
Call Pickup
Supported Supported “Advanced Call Handling—Picking
Up a Redirected Call on Your Phone”
Call Waiting Supported Supported “Basic Call Handling—Answering a
Call”
Caller ID Supported Supported “An Overview of Your
Phone—Understanding Touch Screen
Features” or “An Overview of Your
Phone—Understanding Phone Screen
Features”
Client Matter Codes
(CMC)
Supported Not supported “Basic Call Handling—Placing a
Call: Additional Options”
Conference Supported Supported “Basic Call Handling—Making
Conference Calls”
Conference List Supported Supported “Basic Call Handling—Making
Conference Calls”
Computer Telephony
Integration (CTI)
Applications
Supported Some support
(such as Call Park,
WMI)
Users do not interact with this feature
directly. It is configured on Cisco
Communications Manager
Directed Call Park Supported Supported “Advanced Call Handling—Storing
and Receiving Parked Calls”
Do Not Disturb
(DND)
Supported Supported “Basic Call Handling—Using Do Not
Disturb”
Distinctive Ring Supported Supported “Using Phone Settings—Customizing
Rings and Message Indicators”
Extension Mobility Supported Supported “Advanced Call Handling—Using
Cisco Extension Mobility”
TableB-1 CiscoUnified IP Phone 7962G and 7942G Feature Support by Protocol (continued)
Features
Cisco Unified IP Phones 7962G, 7942G
For More InformationSCCP SIP
Calling Features