B-3
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12641-01
AppendixB Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
Fast Dial Service Supported Supported “Advanced Call Handling—Speed
Dialing”
Forced Authorization
Codes (FAC)
Supported Not supported “Basic Call Handling—Placing a
Call: Additional Options”
Help System Supported Supported “An Overview of Your
Phone—Understanding Feature
Buttons and Menus”
Hold/Resume Supported Supported “Basic Call Handling—Using Hold
and Resume”
Hold Reversion Supported Supported “Basic Call Handling—Using Hold
and Resume”
Immediate Divert Supported Supported “Basic Call Handling—Answering a
Call”
Immediate
Divert—Enhanced
Supported Supported “Basic Call Handling—Sending a
Call to a Voice Messaging System”
Intercom Supported Supported “Basic Call Handling—Placing or
Receiving Intercom Calls”
Join/Select Supported Not supported “Basic Call Handling—Making
Conference Calls”
Log Out of Hunt
Groups
Supported Supported “Advanced Call Handling—Logging
Out of Hunt Groups”
Malicious Call ID Supported Not supported “Advanced Call Handling—Tracing
Suspicious Calls”
Meet-Me Conference Supported Supported “Basic Call Handling—Making
Conference Calls”
Multilevel
Precedence and
Preemption (MLPP)
Supported Not supported “Advanced Call
Handling—Prioritizing Critical
Calls”
Multiple Calls per
Line Appearance
200 50 “An Overview of Your
Phone—Understanding Lines vs.
Calls”
Mute Supported Supported “Basic Call Handling—Using Mute”
On-hook
Dialing/Pre-Dial
Supported Supported “Basic Call Handling—Placing a
Call: Basic Options”
Privacy Supported Supported “Advanced Call Handling—Using a
Shared Line”
Programmable Line
Keys
Supported Not supported Feature descriptions throughout
phone guide
Quality Reporting
Tool ( QRT)
Supported Supported “Troubleshooting—Using the Quality
Reporting Tool”
TableB-1 Cisco Unified IP Phone 7962G and 7942G Feature Support by Protocol (continued)
Features
Cisco Unified IP Phones 7962G, 7942G
For More InformationSCCP SIP
Calling Features