Appendix B Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G

Table B-1 Cisco Unified IP Phone 7962G and 7942G Feature Support by Protocol (continued)

 

 

Cisco Unified IP Phones 7962G, 7942G

 

 

 

 

 

 

 

 

 

 

 

 

Features

SCCP

SIP

For More Information

 

 

 

 

 

 

 

 

 

 

Calling Features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast Dial Service

Supported

Supported

“Advanced Call Handling—Speed

 

 

 

 

Dialing”

 

 

 

 

 

 

Forced Authorization

Supported

Not supported

“Basic Call Handling—Placing a

 

Codes (FAC)

 

 

Call: Additional Options”

 

 

 

 

 

 

Help System

Supported

Supported

“An Overview of Your

 

 

 

 

Phone—Understanding Feature

 

 

 

 

Buttons and Menus”

 

 

 

 

 

 

Hold/Resume

Supported

Supported

“Basic Call Handling—Using Hold

 

 

 

 

and Resume”

 

 

 

 

 

 

Hold Reversion

Supported

Supported

“Basic Call Handling—Using Hold

 

 

 

 

and Resume”

 

 

 

 

 

 

Immediate Divert

Supported

Supported

“Basic Call Handling—Answering a

 

 

 

 

Call”

 

 

 

 

 

 

 

Immediate

Supported

Supported

“Basic Call Handling—Sending a

 

Divert—Enhanced

 

 

Call to a Voice Messaging System”

 

 

 

 

 

 

 

Intercom

Supported

Supported

“Basic Call Handling—Placing or

 

 

 

 

Receiving Intercom Calls”

 

 

 

 

 

 

Join/Select

Supported

Not supported

“Basic Call Handling—Making

 

 

 

 

Conference Calls”

 

 

 

 

 

 

Log Out of Hunt

Supported

Supported

“Advanced Call Handling—Logging

 

Groups

 

 

Out of Hunt Groups”

 

 

 

 

 

 

Malicious Call ID

Supported

Not supported

“Advanced Call Handling—Tracing

 

 

 

 

Suspicious Calls”

 

 

 

 

 

 

Meet-Me Conference

Supported

Supported

“Basic Call Handling—Making

 

 

 

 

Conference Calls”

 

 

 

 

 

 

Multilevel

Supported

Not supported

“Advanced Call

 

Precedence and

 

 

Handling—Prioritizing Critical

 

Preemption (MLPP)

 

 

Calls”

 

 

 

 

 

 

Multiple Calls per

200

50

“An Overview of Your

 

Line Appearance

 

 

Phone—Understanding Lines vs.

 

 

 

 

Calls”

 

 

 

 

 

 

Mute

Supported

Supported

“Basic Call Handling—Using Mute”

 

 

 

 

 

 

On-hook

Supported

Supported

“Basic Call Handling—Placing a

 

Dialing/Pre-Dial

 

 

Call: Basic Options”

 

 

 

 

 

 

Privacy

Supported

Supported

“Advanced Call Handling—Using a

 

 

 

 

Shared Line”

 

 

 

 

 

 

Programmable Line

Supported

Not supported

Feature descriptions throughout

 

Keys

 

 

phone guide

 

 

 

 

 

 

Quality Reporting

Supported

Supported

“Troubleshooting—Using the Quality

 

Tool (QRT)

 

 

Reporting Tool”

 

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-12641-01

 

 

 

 

 

B-3

 

 

 

 

 

 

 

 

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Cisco Systems 7962G appendix Sccp SIP

7962G specifications

The Cisco Systems 7962G is a sophisticated and feature-rich IP phone designed for business environments, catering to both the needs of desk-bound users and mobile professionals. Part of the Cisco 7900 series, the 7962G stands out for its blend of advanced voice communication capabilities, user-friendly interface, and robust design.

At the heart of the 7962G's functionality is its support for Voice over IP (VoIP) technology, allowing users to make and receive high-quality voice calls over the internet. This phone is easily integrated with Cisco’s Unified Communications Manager, ensuring seamless communication within organizations. The device supports various codecs, which enhances call clarity and compresses data for efficient transmission.

One of the most appealing features of the Cisco 7962G is its multi-line capability, allowing users to manage up to six lines simultaneously. This is particularly beneficial for professionals who need to handle multiple calls at once. Each line is equipped with distinct LED indicators, making it easy to see call status at a glance.

The 7962G comes with a large, backlit display which provides clear visibility even in low-light conditions. The user interface is intuitive, enabling easy navigation through contacts, call logs, and voicemail. Users can personalize their experience, accessing features such as call forwarding, conferencing, and speed dialing, all designed to enhance productivity in the workplace.

In terms of connectivity, the Cisco 7962G is equipped with dual Ethernet ports, allowing users to connect to a network and to a computer simultaneously. This is particularly useful in reducing the number of cables needed on the desk and allows for easier access to network resources.

Another notable characteristic of the 7962G is its support for Power over Ethernet (PoE), which simplifies installation by allowing the phone to receive power directly through the Ethernet cable. This eliminates the need for separate power adapters, promoting a cleaner workspace.

The phone also supports a variety of security features, essential for protecting sensitive business communications. This includes encryption protocols to safeguard voice and data traffic.

Overall, the Cisco Systems 7962G is an excellent choice for businesses seeking a reliable and feature-rich IP phone solution. With its advanced VoIP capabilities, user-friendly interface, and robust security features, it serves as an indispensable tool in modern communication strategies, helping organizations operate more efficiently and effectively.