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Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server 6.x
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Chapter 4 Upgrading the Cisco Unified MeetingPlace Audio Server Software Testing the Upgrade
When Phase 2 is complete, the modem connection terminates. After approximately 5 minutes, the Cisco
Unified MeetingPlace Audio Server system comes back up and you can re-establish a modem
connection.
To view the upgrade status, enter update status. The Cisco Unified MeetingPlace Audio Server system
displays a message with the date and time of the last update. If you see the word “operating,” then the
Cisco Unified MeetingPlace Audio Server is operating normally and no update is currently in progress.
If you see a date and time that are more than an hour old, then the update is probably not working.
Contact Cisco TAC to determine what you should do next.
To get a real-time status, enter update trace.
Step 13 Telnet to the Cisco Unified MeetingPlace Audio Server system either through the network or a modem
connection.
Note To restart the Cisco Unified MeetingPlace Audio Server system if it does not come up by itself,
enter restart enable.
Step 14 Note the time when the upgrade is complete and when the Cisco Unified MeetingPlace Audio Server
system restarts and is back online.
Step 15 Close the log file and record its location for future use.
Testing the Upgrade
See “Testing the Cisco Unified MeetingPlace Audio Server System Installation and Upgrade” chapter.
Note To test IP telephony, see the “About Troubleshooting IP Ports That Do Not Answer” and “About
Troubleshooting IP Calls That Connect But No Audio is Heard” sections in the “Troubleshooting the
Cisco Unified MeetingPlace System Configuration” chapter of the Configuration Guide for Cisco
Unified MeetingPlace Audio Server at
http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_installation_and_configuration_gu
ides_list.html.