Cisco Systems AIR-CAP702I-x-K9 specifications Troubleshooting the Access Point Join Process

Table 1	LED Status Indications (continued)
Message		Status	Message
Type		LED	Meaning
Operating status		Blinking amber	Software upgrade in progress
		Cycling through green,	Discovery/join process in progress
		red, and amber
		Rapidly cycling	Access point location command invoked
		through red, green, and
		amber
		Blinking red	Ethernet link not operational
Boot loader warnings		Blinking amber	Configuration recovery in progress (MODE
			button pushed for 2 to 3 seconds)
		Red	Ethernet failure or image recovery (MODE
			button pushed for 20 to 30 seconds)
		Blinking green	Image recovery in progress (MODE button
			released)
Boot loader errors		Red	DRAM memory test failure
		Blinking red and amber	FLASH file system failure
		Blinking red and off	Environment variable failure
			Bad MAC address
			Ethernet failure during image recovery
			Boot environment failure
			No Cisco image file
			Boot failure
Cisco IOS errors		Red	Software failure; try disconnecting and
			reconnecting unit power
		Cycling through red,	General warning; insufficient inline power
		green, amber, and off

Troubleshooting the Access Point Join Process

Access points can fail to join a controller for many reasons: a RADIUS authorization is pending; self-signed certificates are not enabled on the controller; the access point’s and controller’s regulatory domains don’t match, and so on.

Controller software enables you to configure the access points to send all CAPWAP-related errors to a syslog server. You do not need to enable any debug commands on the controller because all of the CAPWAP error messages can be viewed from the syslog server itself.

The state of the access point is not maintained on the controller until it receives a CAPWAP join request from the access point. Therefore, it can be difficult to determine why the CAPWAP discovery request from a certain access point was rejected. In order to troubleshoot such joining problems without enabling CAPWAP debug commands on the controller, the controller collects information for all access points that send a discovery message to it and maintains information for any access points that have successfully joined it.

The controller collects all join-related information for each access point that sends a CAPWAP discovery request to the controller. Collection begins with the first discovery message received from the access point and ends with the last configuration payload sent from the controller to the access point.

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