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Cisco IAD2430 Series Integrated Access Devices Hardware Installation Guide
OL-4234-06
Chapter 4 Powering On Cisco IAD2430 Series IADs
Troubleshooting
Tab l e 4-1 Troubleshooting the Cisco IAD
Symptom Possible Cause Corrective Action
Power LED and fan are off Power source turned off Turn on power source.
Faulty power cable Check/replace power cable.
Faulty power source Check/correct input power.
Faulty internal power supply Contact Cisco1 or your Cisco reseller.
1. See the “Obtaining Documentation and Submitting a Service Request” section on page xvi.
Power LED on; fan off Faulty Cisco IAD Contact Cisco1 Technical Assistance
Center or your Cisco reseller.
Power LED off; fan on Faulty Cisco IAD Contact Cisco1 or your Cisco reseller.
No initialization response
from Cisco IAD
Faulty modem console
terminal
Check/replace modem/terminal.
Faulty cabling to terminal Check/replace cable.
Faulty Cisco IAD Contact Cisco1 or your Cisco reseller.
Unit shuts off after
operating for some time
Overheating Check ventilation.
Faulty Cisco IAD Contact Cisco1 or your Cisco reseller.
Console screen display
freezes
Console fault Reset/replace console.
Software error Repeat power-on procedure.
Faulty Cisco IAD Contact Cisco1 or your Cisco reseller.