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Cisco Aironet 1500 Series Outdoor Mesh Access Point Hardware Installation Guide
OL-9977-05
Preface
Obtaining Technical Assistance
To access the Product Alert Tool, you must be a registered Cisco.com user. Registered users can access
the tool at this URL:
http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en
To register as a Cisco.com user, go to this URL:
http://tools.cisco.com/RPF/register/register.do
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The
Cisco Support website on Cisco.com features extensive online support resources. In ad dit ion, if you
have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide
telephone support. If you do not have a valid Cisco service contract, con tac t yo ur re se ller.

Cisco Support Website

The Cisco Support website provides online documents and tools for troub lesh ooti ng a nd resol ving
technical issues with Cisco products and technologies. The website is available 24 hours a day at
this URL:
http://www.cisco.com/en/US/support/index.html
Access to all tools on the Cisco Support website requires a Cisco.com user ID and password. If you have
a valid service contract but do not have a user ID or password, you can regist er a t t his UR L:
http://tools.cisco.com/RPF/register/register.do
Note Before you submit a request for service online or by phone, use the Cisco Product Identi fication Tool
to locate your product serial number. You can access this tool from the Cisco Support website
by clicking the Get Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing
Cisco Product Identification Tool from the alphabetical list. This tool offers three search options:
by product ID or model name; by tree view; or, for certain products, by c opying an d p astin g show
command output. Search results show an illustration of your product with the serial number label
location highlighted. Locate the serial number label on your product and record the information
before placing a service call.
Tip Displaying and Searching on Cisco.com
If you suspect that the browser is not refreshing a web page, force the browser to update the web page
by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical docume ntat ion , not the
entire Cisco.com website. After using the Search box on the Ci sco .com ho me p age, cl ick t he
Advanced Search link next to the Search box on the resulting page and then click the
Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click
Contacts & Feedback at the top of any Cisco.com web page.