Preface

Obtaining Technical Assistance

Finding the Product Serial Number

The access point serial number is on the right side of the housing (refer to Figure 1).

Figure 1

Location of Serial Number Label

SN: XXXNNNNXXXX

155960, 781-00455-01 A0

The access point serial number label contains the following information:

Model number, such as AIR-LAP1510AG-A-k9 or AIR-LAP1505G-A-k9

Serial number, such as WCN0636279B (11 alphanumeric digits)

MAC address, such as 00abc65094f3 (12 hexadecimal digits)

Location of manufacture, such as Made in Singapore

You need your product serial number when requesting support from the Cisco Technical Assistance Center.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

Cisco Aironet 1500 Series Outdoor Mesh Access Point Hardware Installation Guide

 

OL-9977-05

xiii

 

Page 17
Image 17
Cisco Systems OL-9977-05 manual Finding the Product Serial Number, Submitting a Service Request

OL-9977-05 specifications

Cisco Systems OL-9977-05 is a pivotal reference guide that caters to networking professionals seeking an in-depth understanding of Cisco's infrastructure and certification processes. It encapsulates the essence of modern networking technologies, emphasizing the importance of robust, scalable, and secure network architectures.

One of the primary features of the OL-9977-05 document is its comprehensive overview of Cisco's routing and switching technologies. It covers essential protocols such as OSPF, EIGRP, and BGP, explaining how these dynamic routing protocols contribute to efficient data transmission across diverse networks. Cisco’s focus on interoperability ensures that various systems can communicate smoothly, a critical characteristic in today’s multi-vendor environments.

Security is a cornerstone of Cisco's offerings, and OL-9977-05 delves into advanced security frameworks, including the implementation of firewalls, intrusion prevention systems, and VPNs. It emphasizes the significance of securing both physical and virtual network components to thwart cyber threats. The documentation highlights Cisco's security technologies, such as Cisco Umbrella and Cisco SecureX, providing insights into creating a resilient and secure network.

Another salient feature of the OL-9977-05 is its focus on emerging technologies like software-defined networking (SDN) and network function virtualization (NFV). These technologies represent a paradigm shift in how networks are designed and managed, allowing for more flexible, efficient, and programmable network resources. The guide explores Cisco's innovations in these areas, such as the Cisco ACI and Cisco DevNet, which facilitate the automation and orchestration of network services.

Collaboration and communication tools are also well-covered within the document, highlighting Cisco’s Unified Communications solutions. These tools enhance productivity by enabling seamless communication across various platforms and devices. The integration of cloud services further extends the capabilities of these solutions, aligning with modern business needs.

In conclusion, Cisco Systems OL-9977-05 serves as an essential resource for networking professionals. Its focus on advanced routing and switching, robust security protocols, cutting-edge technologies like SDN and NFV, and collaboration tools provides a holistic view of Cisco's network solutions. This documentation not only supports Cisco certification preparation but also serves as a valuable reference for real-world networking scenarios, ensuring that professionals are well-equipped to tackle the challenges of contemporary network management.