Wireless-G Broadband Router with 2 Phone Ports

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Router. Read the description below to solve your problems. If you can't find an answer here, check the Vonage website at www.vonage.com or the Linksys website at www.linksys.com.

Common Problems and Solutions

1.I don’t hear a dial tone, and the PHONE1 (or PHONE2) LED is not lit. Go through this checklist until your problem is solved:

Make sure the telephone is plugged into the appropriate port, Phone 1 or Phone 2.

Disconnect and re-connect the RJ-11 telephone cable between the Router and telephone.

Make sure your telephone is set to its tone setting (not pulse).

Make sure your network has an active Internet connection. Try to access the Internet, and check to see if the Router’s Internet LED is lit. If you do not have a connection, power off your network devices, including the Router and cable/DSL modem. Wait 30 seconds, and power on the cable/DSL modem first. Then power on the Router and other network devices.

Verify your account information and confirm that the phone line is registered with Vonage.

2.I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a

screen saying, “404 Forbidden.”

If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login screen (Netscape Navigator will require similar steps):

A.Click File. Make sure Work Offline is NOT checked.

B.Press CTRL + F5. This is a hard refresh, which will force Windows Explorer to load new webpages, not cached ones.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Cisco Systems WRTP54G manual Appendix a Troubleshooting, Common Problems and Solutions

WRTP54G specifications

Cisco Systems is a prominent name in the realm of networking and communication technology, and one of its notable offerings is the WRTP54G, a versatile wireless router designed to enhance home and small office networks. With its dual functionality as both a router and a VoIP (Voice over Internet Protocol) gateway, the WRTP54G stands out by combining traditional internet access with advanced voice communication capabilities.

One of the main features of the WRTP54G is its robust wireless connectivity. It complies with the IEEE 802.11g standard, providing high-speed wireless connections of up to 54 Mbps, which is ideal for streaming media, online gaming, and fast data transfers. The router's built-in antenna ensures a wide coverage area, enabling users to enjoy seamless internet access throughout their homes or small offices.

The WRTP54G also integrates a four-port Ethernet switch, allowing users to connect multiple wired devices directly. This feature is particularly useful for setups that require stable connections, such as desktop computers, printers, and game consoles. Each port supports auto-sensing, which optimizes the performance of connected devices.

A standout characteristic of the WRTP54G is its VoIP functionality, enabling users to make phone calls over the internet. With two telephone ports, users can connect regular telephones to the router, facilitating VoIP calls without requiring additional equipment. This feature is complemented by comprehensive call management features, including call waiting, caller ID, and three-way calling, making it a great choice for users looking to reduce traditional phone bills.

Security is a top priority for the WRTP54G, which includes essential security protocols such as WEP, WPA, and WPA2 encryption. These measures help protect users’ data from unauthorized access and ensure a safe browsing experience. Additionally, the router supports firewall features that provide an extra layer of protection against external threats.

In terms of setup and management, Cisco has ensured that the WRTP54G is user-friendly. The web-based interface allows users to easily configure the router, manage network settings, and monitor connected devices.

Overall, the Cisco WRTP54G is a powerful networking solution that combines wireless connectivity with VoIP capabilities, making it an ideal choice for users seeking to enhance their home or small office internet experience. With its combination of flexibility, security, and ease of use, it remains a relevant option in the competitive landscape of home networking technology.