Manuals / Cisco Systems / Computer Equipment / Network Router

Cisco Systems WRTP54G Wireless-G Broadband Router with 2 Phone Ports, Appendix A Troubleshooting

Models: WRTP54G

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Wireless-G Broadband Router with 2 Phone Ports

I have excellent signal strength, but I cannot see my network.

Wireless security is probably enabled on the Router, but not on your wireless adapter (or vice versa). Verify that the same wireless security settings are being used by all devices in your wireless network.

How many channels/frequencies are available with the Router?

There are eleven available channels, ranging from 1 to 11 (in North America).

78	Appendix A: Troubleshooting
	Frequently Asked Questions

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Cisco Systems WRTP54G manual Wireless-G Broadband Router with 2 Phone Ports, Appendix A Troubleshooting

Contents

Installation and Troubleshooting Guide A Division of Cisco Systems, IncWireless- G Broadband Router with 2 Phone PortsPage Wireless-G Broadband Router with 2 Phone Ports How to Use this GuideCopyright and Trademarks word definitionWireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the Router Table of ContentsChapter 4 Connecting the Router Appendix A TroubleshootingAddress for Your Ethernet Adapter Appendix F SpecificationsAppendix G Warranty Information Appendix D Windows HelpList of Figures Figure 5-37 DHCP Active IP Table Wireless-G Broadband Router with 2 Phone Ports Chapter 1 IntroductionWelcome Chapter 1 IntroductionChapter 4 Connecting the Router What’s in this Guide?Wireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports You also have other chapters available for referenceAppendix I Contact Information Wireless-G Broadband Router with 2 Phone PortsAppendix H Regulatory Information Chapter 1 IntroductionNetwork Topology Chapter 2 Planning Your Wireless NetworkAd-Hoc versus Infrastructure Mode Wireless-G Broadband Router with 2 Phone PortsNetwork Layout Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Chapter 3 Getting to Know the RouterThe Back Panel Proceed to “Chapter 4 Connecting the Router.” The Front PanelWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Chapter 4 Connecting the RouterOverview Chapter 4 Connecting the RouterConnection Instructions Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Placement OptionsStand Option Wall-Mount Option Wireless-G Broadband Router with 2 Phone PortsOverview Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports Security SetupWireless Wireless-G Broadband Router with 2 Phone PortsApplications & Gaming Access RestrictionsAdministration StatusWireless-G Broadband Router with 2 Phone Ports How to Access the Web-based UtilityVoice Wireless-G Broadband Router with 2 Phone Ports The Setup Tab - Basic SetupInternet Setup PPPoE Wireless-G Broadband Router with 2 Phone PortsStatic IP Wireless-G Broadband Router with 2 Phone Ports Network SetupOptional Settings packet a unit of data sent over a networkRouter IP Network Address Server Settings DHCPWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports The Setup Tab - DDNSTime Setting DynDNS.org DDNSWireless-G Broadband Router with 2 Phone Ports TZO.comWireless-G Broadband Router with 2 Phone Ports The Setup Tab - MAC Address CloneMAC Clone Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports The Setup Tab - Advanced RoutingAdvanced Routing Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports The Wireless Tab - Basic Wireless SettingsWireless Settings Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports The Wireless Tab - Wireless SecurityWireless Security Wireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the Router The Wireless Tab - Wireless SecurityThe Wireless Tab - Wireless Security Wireless-G Broadband Router with 2 Phone PortsChapter 5 Configuring the Router WEP. WEP is a basic encryption method, which is not as secure as WPA. To indicate which WEP key to use, select the appropriate Default Transmit Key number. Select a level of WEP encryption, 64 bits 10 hex digits or 128 bits 26 hex digits. If you want to use a Passphrase, then enter it in the Passphrase field and click the Generate button. If you want to enter the WEP keys manually, then enter it in the Key 1-4 fieldsWireless-G Broadband Router with 2 Phone Ports The Wireless Tab - Wireless MAC FilterWireless MAC Filter Wireless-G Broadband Router with 2 Phone Ports The Wireless Tab - Advanced Wireless SettingsAdvanced Wireless Settings Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports The Security Tab - FirewallWeb Filters Filter Port Range The Access Restrictions Tab - FilterFilter IP Address Range Filter MAC AddressWireless-G Broadband Router with 2 Phone Ports Block WAN RequestsWireless-G Broadband Router with 2 Phone Ports The Access Restrictions Tab - Device Access ControlAccess Control Wireless-G Broadband Router with 2 Phone Ports The Applications & Gaming Tab - Port Range ForwardingPort Range Forwarding Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports The Applications & Gaming Tab - Port TriggeringPort Triggering Wireless-G Broadband Router with 2 Phone Ports The Applications & Gaming Tab - UPnP ForwardingUPnP Forwarding Wireless-G Broadband Router with 2 Phone Ports Telnet. A terminal emulation protocol commonly used on Internet and TCP/IP-based networks. It allows a user at a terminal or computer to log onto a remote device and run a programWireless-G Broadband Router with 2 Phone Ports Internet application documentation for more informationThe Applications & Gaming Tab - DMZ Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports The Applications & Gaming Tab - QoSIP QoS Wireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the Router The Applications & Gaming Tab - QoSUPnP The Administration Tab - ManagementRouter Password Wireless-G Broadband Router with 2 Phone PortsThe Administration Tab - Log Wireless-G Broadband Router with 2 Phone PortsThe Administration Tab - Factory Defaults Wireless-G Broadband Router with 2 Phone PortsTraceroute Test The Administration Tab - DiagnosticsPing Test Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports The Status Tab - Local NetworkLocal Network Wireless-G Broadband Router with 2 Phone Ports The Status Tab - RouterInformation StatusWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports The Status Tab - WirelessWireless Line2 Status The Status Tab - VoiceLine1 Status Wireless-G Broadband Router with 2 Phone PortsChapter 5 Configuring the Router The Voice TabWireless-G Broadband Router with 2 Phone Ports Figure 5-42 Voice TabWireless-G Broadband Router with 2 Phone Ports Appendix A TroubleshootingCommon Problems and Solutions screen saying, “404 Forbidden.”3. I need to set a static IP address on a PC For Windows 98 and MillenniumWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports For WindowsFor Windows XP For Windows Wireless-G Broadband Router with 2 Phone PortsFor Windows 98 and Millennium F. Enter the Subnet MaskWireless-G Broadband Router with 2 Phone Ports For Windows XPWireless-G Broadband Router with 2 Phone Ports If you get a reply, the computer is connected to the RouterWireless-G Broadband Router with 2 Phone Ports 6. I am not able to access the Router’s Web-based Utility Setup pageD. Select the protocol you will be using, TCP or UDP, or select Both Wireless-G Broadband Router with 2 Phone Ports8. I need to set up a server behind my Router Appendix A TroubleshootingStart and End EnabledApplication ProtocolApplication EnabledWireless-G Broadband Router with 2 Phone Ports Start and EndPage Wireless-G Broadband Router with 2 Phone Ports For Microsoft Internet Explorer 5.0 or higherFor Netscape 4.7 or higher 13. To start over, I need to set the Router to factory defaultWireless-G Broadband Router with 2 Phone Ports Page Where is the Router installed on the network? Frequently Asked QuestionsWireless-G Broadband Router with 2 Phone Ports How do I make a phone call?Frequently Asked Questions What is Network Address Translation and what is it used for?Appendix A Troubleshooting Does the Router support ICQ send file?How can I block corrupted FTP downloads? Wireless-G Broadband Router with 2 Phone PortsHow do I get Half-Life Team Fortress to work with the Router? Reset the Router by holding down the Reset button for approximately five seconds. Reset your cable or DSL modem by powering the unit off and then on. Contact Vonage for assistance. Refer to “Appendix H Contact Information” for Vonage’s contact information Wireless-G Broadband Router with 2 Phone PortsIf all else fails in the installation, what can I do? What is DMZ Hosting?Is the Router cross-platform compatible? Wireless-G Broadband Router with 2 Phone PortsWhat is the IEEE 802.11b standard? How many ports can be simultaneously forwarded?What IEEE 802.11b features are supported? Wireless-G Broadband Router with 2 Phone PortsWhat is the IEEE 802.11g standard? What IEEE 802.11g features are supported?What is infrastructure mode? Wireless-G Broadband Router with 2 Phone PortsWhat is ad-hoc mode? What is roaming?What is Spread Spectrum? Wireless-G Broadband Router with 2 Phone PortsWhat is ISM band? What is DSSS? What is FHSS? And what are their differences?What is WPA? Wireless-G Broadband Router with 2 Phone PortsWhat is WEP? What is a MAC Address?Appendix A Troubleshooting Wireless-G Broadband Router with 2 Phone PortsI have excellent signal strength, but I cannot see my network Frequently Asked QuestionsWireless-G Broadband Router with 2 Phone Ports Appendix B Wireless SecuritySecurity Precautions Security Threats Facing Wireless Networks Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports There are several ways that WEP can be maximizedWireless-G Broadband Router with 2 Phone Ports WPA RADIUS. WPA used in coordination with a RADIUS server. This should only be used when a RADIUS server is connected to the Router or other device. First, select the type of WPA algorithm, TKIP or AES. Enter the RADIUS server’s IP Address and port number, along with a key shared between the device and the server. Last, enter a Group Key Renewal period, which instructs the device how often it should change the encryption keysWindows 98 or Me Instructions Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Windows 2000 or XP InstructionsFor the Router’s Web-based Utility Shared Resources Appendix D Windows HelpTCP/IP Network Neighborhood/My Network PlacesWireless-G Broadband Router with 2 Phone Ports Appendix D Windows HelpAppendix E Glossary Appendix E GlossaryWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Byte - A unit of data that is usually eight bits longAppendix E Glossary Wireless-G Broadband Router with 2 Phone PortsDynamic IP Address - A temporary IP address assigned by a DHCP server Wireless-G Broadband Router with 2 Phone Ports IP Internet Protocol - A protocol used to send data over a networkAppendix E Glossary Wireless-G Broadband Router with 2 Phone PortsMulticasting - Sending data to a group of destinations at once Wireless-G Broadband Router with 2 Phone Ports Router - A networking device that connects multiple networks togetherAppendix E Glossary Wireless-G Broadband Router with 2 Phone PortsSSID Service Set IDentifier - Your wireless networks name Wireless-G Broadband Router with 2 Phone Ports Upload - To transmit a file over a networkG.711 a-law, G.711µ-Law, G.726 Appendix F SpecificationsSession Initiation Protocol SIP Power Appendix G Warranty Information Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Appendix G Warranty InformationFederal Communication Commission Interference Statement Appendix H Regulatory InformationWireless-G Broadband Router with 2 Phone Ports Reorient or relocate the receiving antennaWireless-G Broadband Router with 2 Phone Ports IMPORTANT NOTE FCC Radiation Exposure StatementWireless-G Broadband Router with 2 Phone Ports EC Declaration of Conformity EuropeWireless-G Broadband Router with 2 Phone Ports FranceLinksys Appendix I Contact InformationVonage Linksys Wireless-G Broadband Router with 2 Phone PortsAppendix I Contact Information