Emergency operations

Emergency Calls

Important: Please read Warnings for Emergency Call Feature in front of manual.

In an emergency, press the Help button on the back of the C900 to automatically dial up to five (5) predetermined numbers. When someone presses the red help button on the back of the mobile phone, these numbers will automatically dial in the sequence in which they have been preselected on the phone.

When dialing the emergency number there will be an emergency tone emitted. When the called party answers the phone, they will hear the emergency tone and will have to press “0” to activate the call. This is to avoid being connected to the call party’s answering machine or voicemail. If the contact is designated as a “Help Organization,” the call will be activated when answered. If a contact is not reached, the phone will dial the next number automatically. It will dial the list of contacts up to three (3) times. If no contacts are reached after the third cycle, the C900 will automatically pick up the next incoming call within one hour.

Saving the Emergency numbers

•First select five (5) numbers and their sequence for your Emergency Contact list. These numbers must already be stored in the phone book.

•Open the phone and press the button until you have reached the Phone- book, then select by

pressing .

•Next, press the button until you have reached Emergency Numbers, then select by

pressing .

•Select Save Emergency No option by pressing . You will then begin saving numbers under the five allotted spaces. Begin by selecting Save Emergency No. 1 by pressing the button.

•The phone will then go to the phonebook. Scroll through the entries and when the desired one is highlighted, press the button.

•The next option is to choose whether the number is “Private” or a “Help Organiza- tion.” Choose “Private” if the number is for an individual. Choose “Help Organiza- tion” if the number is a Call Center of Assisted Living Community.

EMERGENCY operations

•The last option is to choose whether or not a text (SMS) message will be sent to the

contacts. Highlight Yes or No using the buttons and press to select.

•For adding further emergency numbers please repeat the above steps.

In Need of Assistance Right Away

Important: Please see Emergency warnings in front of guide.

•Press the Red Heart button on the back of the phone and hold for three seconds. The C900 will call and send SMS messages to the five (5) contacts you programmed into the Help Button. (They will be called in the order they are programmed into the phone)

Note: The Emergency button also functions when the key lock is activated.

•To stop the Emergency call, press and hold the

button for three (3) seconds.

What Happens after you press the Help Button

When you press the Help Button, the emergency numbers you have saved are automatically dialed in the sequence you have pre-selected on your phone.

At the same time, the emergency contacts receive a text (SMS) message, if this feature has been selected, informing them that they are about to receive an emergency call and that they have to press the “0”

key within the first 60 seconds of the call.

Deactivating the Emergency Button

•Slide open the phone, and press the button to Settings and select by pressing . Next, press the button until you have reached Emergency Button and select by pressing . The buttons will allow you to highlight your choice and then save by pressing .