XLC2 Troubleshooting

NO DIAL TONE

Verify the TALK Button is lit.

Verify the AC adapter is securely plugged into the AC power outlet and the telephone.

Verify the telephone line cord is securely plugged into the wall jack and the telephone.

Make sure the handset batteries are fully charged.

Verify the telephone is in the correct dialing mode, tone (touch) or pulse (rotary).

Make sure you are in the usable range of the base station.

You may have too many extensions on your line.Try unplugging a few devices.

NO DIAL TONE,AND HANDSET VISUAL RINGER is blinking (twice every second)

It is possible that the handset has lost connection to the base.

Make sure you are in the usable range of the base station.

If you are close to the base, but you are still unable to get a dial tone, proceed as follows:

1.Handset: press and hold the FLASH button for three seconds, until the keypad backlight and visual ringer start flashing; release the FLASH button.

2.Base: press and hold the FIND button for three seconds, until the IN USE light and visual ringer (base) start flashing; release the FIND button.

3.Wait for the connection to be re-established; the handset will beep five times to indicate successful registration.

4.If the handset beeps just twice, the registration was not successful. Repeat steps 1-4 above.

XLC2 Troubleshooting

 

TALK button is blinking red (twice every 2 seconds)

E

N

Handset batteries are low on charge; return the handset to

G

the base to recharge the batteries

L

 

VISUAL RINGER is blinking red (twice every 5 seconds)

I

S

The handset is out of range, or the power to the base is

H

unplugged; return the handset to the usable area, and check

 

the power adapter connections on the base unit.

 

TALK button is blinking green (fast pace) and VISUAL RINGER is backlit red

The base is trying to locate the handset; press TALK to end the FIND/paging process and return the handset to the base.

RINGER does not work

Make sure the RINGER button on the handset is set to ON, and the SILENT button on the base is not lit red yet.

Make sure you are in the usable range of the base station.

Make sure the handset batteries are fully charged.

TALK button is backlit orange during a call

The OSA function is enabled - see page 23 for details.

The TALK button lights up as per the settings below:

green when the phone is in use, non-Boost mode;

red when the phone is in use, BOOST function is engaged;

orange when the OSA function is active;

blinks green during incoming ring or when the base is paging the handset (FIND function is engaged) - along with the visual ringer

blinks green (slower) during the memory programming process

24

25

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Clarity manual XLC2 Troubleshooting, Talk button is blinking red twice every 2 seconds, Ringer does not work