ClearOne comm FlexCam user manual Troubleshooting, Appendix, Specifications

20 FlexCam iCam Digital — Troubleshooting

FlexCam iCam Digital — Appendix 21

Troubleshooting

I’ve installed the FlexCam iCam Digital, but the picture doesn’t appear.

Connect the FlexCam iCam Digital to the computer using the supplied USB cable. Check to see that the video source (S-video or composite) is set correctly. Ensure that the USB port is enabled in your computer’s BIOS and in the Windows Control Panel/System Device Manager.

How do I know the driver for the FlexCam iCam Digital has been properly installed?

Right-click the My Computer icon on the desktop. Choose Properties. Click the Hardware tab, then Device Manager. Click the plus sign next to the icon labeled Imaging. If the Imaging folder is missing, you need to reinstall the drivers.

Why can’t I install the FlexCam iCam Digital with Windows 95?

Windows 95 does not support USB connections. You will need to upgrade to Windows 98 release II (or a later version) to use the FlexCam iCam Digital.

Why can’t I install the FlexCam iCam Digital on Mac OS X?

The FlexCam iCam Digital is not compatible with Mac OS X.

Can I easily switch between multiple USB video capture devices on Mac OS?

No.To switch between devices, you must uninstall the driver(s) for one device and install the driver(s) for the other.

Why doesn’t the FlexCam iCam Digital work after installing the drivers on Mac OS?

Connect the FlexCam iCam Digital to the computer using the supplied USB cable. Drivers may not be properly installed or other USB video capture devices connected.

If you are experiencing other problems with your camera,

•Ensure all camera adapter/cable connections and electrical connections are done correctly and completely.

•Check all equipment for faulty operation.

•Check all settings on your camera and adjust them for viewing conditions in the presentation room.

If any component of any camera is damaged, contact ClearOne Technical Support for repair information.

Appendix

Specifications

Gooseneck

20" (50.8 cm)

Weight

4 lb (1.81 kg)

Power Supply

12 VDC

Operating Temperature

32º F – 104º F (0º C – 40º C)

Image Sensor

1/3" (8.5 mm) CMOS

No. of Effective Pixels

510(H) x 492(V), 251K pixels NTSC 628(H) x 582(V), 365K pixels PAL

Resolution

330 TV lines (horizontal)

Focus Range

1/4" (6.35 mm) to infinity

Lens

8 mm (.32") D-mount glass lens

Gain Control

Auto

White Balance

Auto

Iris

Auto, electronic with flicker-free performance

Sensitivity

3 lux

S/N Ratio

>48 dB

Video Output

S-video and composite

USB

Video Format

NTSC

PAL

Exterior Color

Translucent blueberry with black accents

Cables

6' (1.83 m) USB cable 12' (3.65 m) S-video cable

Included Accessories

S-video to composite adapter

SCART adapter (PAL models)

Microscope couplers

Optional Accessories

910-171-320 FlexLite™

910-171-327 Microscope eyepiece adapter

Part Numbers

910-171-102

910-171-102-PAL

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760