Customer Notice
TIPS TO SAVE A SERVICE CHARGE
If the Lessee of this equipment initiates a service call and it is subsequently determined that the problem does not relate to part failure or out of chemicals, there will be a minimum service charge for a service person to respond.
It is recommended that you check the following items before initiating a service call:
Circuit breaker position. Should be “ON”.
Clogged drains (at any point in drain line).
Lack of soft water (check salt level in brine tank).
Lack of hot water due to valves shut off or incorrect thermostat settings.
Failure of equipment unrelated to the machine.
Abuse to equipment or failure to perform minimum cleaning requirements as outlined at time of installation.
a.Rinse and wash arm tips clean and free of debris.
b.Strainer trays clean and free of debris.
c.Water tank drains clean and free of debris.
Trip switch blocked or held from free movement due to a lodged utensil or dish.
Lines to chemical buckets found in wrong containers or empty. (Lines to the buckets are
Lessee’s service responsibility shall be limited to its initial orientation, delivery of chemicals, adjustment of chemical injection system, and replacement of parts found to be worn or defective.
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