Cobalt Networks 9323 Warranty and Repair Policy

Page 26 of 28 9323 Owner’s Manual •

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Warranty and Repair Policy

The openGear card is warranted to be free of any defect with respect to performance, quality,

reliability, and workmanship for a period of FIVE (5) years from the date of shipment from our factory.

In the event that your Cobalt Digital Incorporated card proves to be defective in any way during this

warranty period, Cobalt Digital Incorporated reserves the right to repair or replace this piece of

equipment with a unit of equal or superior performance characteristics.

Should you find that this openGear card has failed after your warranty period has expired, we will

repair your defective product should suitable replacement components be available. You, the owner,

will bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond

the FIVE (5) year warranty period.

In no event shall Cobalt Digital Incorporated be liable for direct, indirect, special, incidental, or

consequential damages (including loss of profits) incurred by the use of this product. Implied

warranties are expressly limited to the duration of this warranty.

This openGear card Owner’s Manual provides all pertinent information for the safe installation and

operation of your Cobalt Digital Incorporated Product. Cobalt Digital Incorporated policy dictates that

all repairs to the openGear card are to be conducted only by an authorized Cobalt Digital Incorporated

factory representative. Therefore, any unauthorized attempt to repair this product, by anyone other than

an authorized Cobalt Digital Incorporated factory representative, will automatically void the warranty.

Please contact Cobalt Digital Incorporated Technical Support for more information.

Should any problem arise with your openGear card, please contact the Cobalt Digital Incorporated

Technical Support Department. (Contact information is supplied at the end of this publication.)

A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping

instructions, should you wish our factory to repair your openGear card. If required, a temporary

replacement module will be made available at a nominal charge. Any shipping costs incurred will be

the responsibility of you, the customer. All products shipped to you from Cobalt Digital Incorporated

will be shipped collect.

The Cobalt Digital Incorporated Technical Support Department will continue to provide advice on any

product manufactured by Cobalt Digital Incorporated, beyond the warranty period without charge, for

the life of the equipment.