Troubleshooting
English
Problem | Solution |
The screen is unreadable or | Check that screen resolution and color quality are correctly set. |
distorted. | Check that the monitor type is correct. This information is |
| |
| available under the menu Display Settings Monitor. |
| Confirm that the display device driver is installed correctly. This |
| information is available under the menu Personalize Display |
| Settings Advanced Settings Adapter. The Adapter Infor- |
| mation window should display the correct device driver name. |
| NOTE: The device driver name depends on the video chip that |
| has been installed on your computer. Click the Properties button |
| and check the “Device status” box to confirm that the device is |
| working properly. If not, click the Troubleshoot button. |
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|
Incorrect characters appear | Check that your application and operating system are correctly |
on the screen. | installed. |
|
|
Missing, discolored, or | Check that the surface of the screen is not scratched or dam- |
bright dots appear on the | aged. If there is no visible damage, these small idiosyncrasies |
screen every time you turn | are a standard element of TFT screen technology and will not |
on your computer. | affect the computer’s performance. |
|
|
Sound
No sound can be heard from the speaker even when the volume is turned up.
Confirm that the Mute function is off.
Check that no external device, such as a headphone or speaker, is plugged into the audio output (headphone) jack.
Check that speakers are selected as a playback device.
Battery
Your computer shuts down before the battery status in- dicator turns on, or continues to operate after the battery status indicator lights.
Remove and reinsert the battery. If the problem persists, you may need to replace the battery.
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