Compaq 900 Flowchart 2.1 - Initial Troubleshooting

Troubleshooting

Flowchart 2.1 - Initial Troubleshooting

Begin troubleshooting.

	N
Is there		Go to
power?		Flowchart 2.2,
		No Power, Part 1.
Y

N

Beeps,		Check
		LED board,
LEDs, or error
		speaker
messages?
		connections.
Y
	N
Is there video?		Go to
		Flowchart 2.6,
(no boot)		No Video, Part 1.
Y
	N
Is the OS		Go to
		Flowchart 2.9,
loading?
		No OS Loading.
Y
	N
Is there		Go to
		Flowchart 2.15,
sound?
		No Audio.

Y

N

Go to

All drives Flowchart 2.17,

working? Nonfunctioning Device.

Y

NGo to

Flowchart 2.18,

Keyboard/		Nonfunctioning
pointing device		Keyboard,
working?		or Flowchart 2.19,
Y		Nonfunctioning
		Pointing Device.
	N
		Go to
Connecting		Flowchart 2.20,
		No Network or
to network
		Modem
or modem?
		Connection.
Y
End

Maintenance and Service Guide 2–11