Troubleshooting
Flowchart 2.20 - No Network or Modem Connection
No network or modem connection.
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| Network | Replace jack or |
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| or modem jack | have jack |
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| active? | activated. |
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| Digital | Connect |
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| to nondigital |
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| line? |
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| line. |
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| NIC/modem | Reload |
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| OK? |
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| Done | |
| configured | drivers and |
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| in OS? | reconfigure. |
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| Disconnect all |
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| Replace |
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| power from |
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| NIC/modem |
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| the notebook |
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| (if applicable). |
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| and open. |
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Y
Reseat
NIC/modemOK?Done (if applicable).
N
Replace system board.
Maintenance and Service Guide |