Documentation Access

Intervoice provides its standard product documentation in these online locations:

Web Site

Product CD-ROMs

Hard Copy

Web Site

Entire Documentation Set

Intervoice provides an online source of its documentation through the company Web site. RealCare support customers, customers under warranty, resellers, and distributors can visit the site to register for access to the documentation.

Go to http://www.intervoice.com/support/techinfo/

Select Technical Documents.

Log in with your user ID and password.

Choose an applicable document category or type in a keyword to search.

To find a list of what documents have been uploaded to the Web recently, view the Web Upload Report in the Document Update category.

Site Preparation and Installation Document Set

Go to http://www.intervoice.com/support/techinfo/

Select Site Preparation Information.

View the list to determine which document applies to your system.

Product CD-ROMsMost product CD-ROMs include the online documentation files. Sometimes the product CD-ROMs are a mix of Intervoice products as well as other vendor partner product CD-ROMs, such as SpeechWorks, Nuance, etc.

The most common locations to find online documentation are:

Documentation or Docs directory on CD-ROM

Help menu on product GUI window

INTV\DOCS directory on the system hard drive

viii Omvia Media Server M100 Installation Guide

60001024, Third Edition

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Compaq M100 manual Documentation Access