Computer Expressions CS018-030, 40CG, 38CG Troubleshooting Guide, Problem Possible Cause Solution

Models: 40CG 38CG CS018-030

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TROUBLESHOOTING GUIDE

Refer to the Troubleshooting Guide below before contacting your local dealer.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Unit/system does not work

• No command transmitted to unit.

• Press the ON/OFF button.

• Unit did not receive transmitted command.

• Make sure that remote control is pointed at unit

 

 

during command transmission.

POWER Lamp is not lit

• Unit is not properly connected.

• Check electrical connection.

• Automatic circuit breaker switches to OFF.

• Reset breaker.

 

• Fuse burned.

• Replace fuse.

FILTER Lamp is lit

• Filters require cleaning.

• Remove and clean filters.

 

• Move the operation switch to OFF, then REMOTE.

 

 

 

• Desired temperature setting is higher than

• Lower the desired temperature setting.

 

room air temperature when operating in the

 

 

COOLING mode.

 

Unit is working, but does not

• Desired temperature setting is lower than

• Raise the desired temperature setting.

room air temperature when operating in the

 

perform the required operation

 

HEATING mode.

 

 

 

 

• The control system is malfunctioning.

• Move the operation switch to OFF, then REMOTE.

 

• There is no direct line of sight between the

• Place the remote control where there is a direct

 

remote control and the unit.

line of sight to the unit.

Various indicator lamps behave

• Incorrect operation or malfunction.

• Move the operation switch to OFF, then to REMOTE.

 

Restart the unit. If the problem persists, call service

other than listed in previous table

 

 

personnel.

 

 

Unit does not operate with the

• The operation switch on the Display Panel

• Move the operation switch to the REMOTE position.

is in the AUTO or OFF position.

 

remote control

• The remote control batteries are weak.

• Replace the batteries.

 

• The remote control is malfunctioning.

• Turn the unit ON and OFF using the operation switch.

The remote control of another

• Both remote control are transmitting on the

• Call Service Personnel.

air conditioner interferes with

same wavelength.

 

unit operation

 

 

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Computer Expressions CS018-030, 40CG, 38CG manual Troubleshooting Guide, Problem Possible Cause Solution