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6
6Trou ble sho ot ing
The KODAK Smart Picture Frame was designed for ease of use and reliability.
This chapter will help you resolve the most c ommon challenges.
Should you require further assis tance, there are extensiv e resources available
online at www.kodak.com/go/SmartFrame and select Technical Support. If you
do not have Web access, call 1-800-235-6325.
Problem Possible Cause Suggestion
Smart Picture
Frame won’t
turn on.
The backlight may be
off.
Press any button. You may need to
wait for up to 1 minute for the frame
to turn on.
There is no power to
frame.
1 Unplug the power cord fr om the
wall and plug it into a work ing
power outlet. Then, press the
Pictures/Channels button and
wait up to 1 minute for the f rame
to turn on.
2If there is a surge protector in-
line, remove it.
3Is the power outlet that is in use
connected to a wall switch?
SmartPictureFrameNon-Networked.book Page 19 Tuesday, October 9, 2001 4:36 PM