22
Problem Possible Cause Suggestion
No thumbnail
view of a
picture.
The image file does
not contain EXIF
information. The
directories of some
older digital cameras
are not compatible
with the frame. The
image file or card may
be corrupt.
If available, use a version of the
picture that has not been
manipulated.
To determine if the file or car d is
corrupt, attempt to display:
mAnother picture from the same
card
mPictures from another card
Further assistance is av ailable online
at www.kodak.com/go/SmartFrame
and select Technical Supp ort.
Cannot view a
movie.
The frame does not support movie
playback nor the display of a
thumbnail.
SmartPictureFrameNon-Networked.book Page 22 Tuesday, October 9, 2001 4:36 PM