Tips and Troubleshooting
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
WEB CAMERA/PICTURES/VIDEO CLIPS
Web camera video/picture/video clip has poor quality.
Poor lighting. | Take web camera/picture/ |
| video clip in better lighting. |
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Lens is dirty. | Clean lens with a soft |
| cloth. See the Camera |
| maintenance section. |
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TAKING PICTURES
Flash picture taken | Subject is too close. | Move subject further away. | |
is too light. |
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Flash picture taken | Subject is too far away. | Move subject closer. | |
is too dark. |
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Flash is not on. | Turn flash on. | ||
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Flash did not work | There was sufficient light | This is normal as your | |
| for the shot and the flash | camera’s electronic light | |
| was not needed. | sensor is programmed to | |
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| only fire the flash when | |
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| needed. | |
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| Camera’s flash has been | Turn on Automatic Flash. | |
| turned off. |
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| Flash did not charge. | Verify that the LED has | |
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| stopped blinking before | |
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| taking the picture. | |
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| Battery is empty. | Replace the battery. | |
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Picture taken has | Subject or camera moved | Hold camera steady until | |
poor quality. | as picture was taken. | picture is taken. | |
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