TROUBLESHOOTING

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

En

 

Camera is not set in picture/video

Set the camera to the proper

 

clip taking mode.

mode for recording video clips, or

 

 

 

taking photographs.

 

 

 

 

 

 

Power is off.

Turn the power on.

 

 

 

 

 

 

Camera is in Auto Power off Mode.

Turn the power on.

 

 

 

 

 

 

The remaining battery power is low.

Replace the batteries.

 

 

 

 

 

 

Camera is connected to a computer.

Disconnect the camera from the

 

 

 

computer before taking pictures.

 

 

 

 

 

Cannot take a picture or record a

The SD card is locked or write-

Remove the SD card from the

 

video clip when using an SD

protected.

card slot and slide the lock switch

 

memory card.

 

to off.

 

 

The SD card cannot be recognized.

Format the inserted SD card

 

 

 

before using it to take pictures.

 

 

 

 

 

Picture is blurred when looking

Viewfinder is dirty.

Clean the Viewfinder with a soft

 

through the viewfinder.

 

cloth or cotton swab. See the

 

 

 

Camera maintenance section.

 

 

 

 

 

Part of the picture/ video clip is

Something was blocking the lens

Keep hands, fingers, etc. away

 

missing.

when taking the picture.

from the lens when taking a picture.

 

 

 

 

 

 

The picture was not centered

Leave space around the subject

 

 

correctly in the viewfinder.

when centering the picture in the

 

 

 

viewfinder.

 

 

 

 

 

Camera is not responding

The battery level is low and the

Replace batteries

 

during picture capture.

camera does not have sufficient

 

 

 

power to complete picture capture.

 

 

 

 

 

 

 

The camera needs to be reset.

Press the reset button at the back

 

 

 

of the camera with a pointed object,

 

 

 

such as a pen, then power the

 

 

 

camera off then on.

 

 

 

 

 

The Shutter button does not

The camera is not turned on.

Turn the camera on.

 

 

 

 

The camera is processing a picture;

Wait until the light stops blinking

 

work.

 

 

the ready LED light is still blinking.

before attempting to take another

 

 

 

picture.

 

 

 

 

 

Picture taken did not save in

The camera powered off before

If the low-battery indicator

 

memory.

completing the save operation.

appears on display, replace

 

 

 

batteries with a fresh set.

 

 

 

 

 

 

The memory card was removed

DO NOT open the battery/

 

 

before completing the save

memory card compartment door

 

 

operation.

when the camera is powered on,

 

 

 

as it could corrupt the memory

 

 

 

card.

 

 

 

 

 

 

Battery door was opened before

Ensure that the battery/memory

 

 

completing the save operation.

card compartment door is

 

 

 

properly and securely closed

 

 

 

before taking pictures.

 

 

 

 

 

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Concord Camera 3.1 Megapixels Digital Camera manual Set the camera to the proper