26
TROUBLE SHOOTING GUIDE
BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.
SYMPTOM | PROBLEM |
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Main burner goes out; | Pilot fl ame is not large enough or | - | turn up pilot fl ame. |
pilot stays on. | not engulfi ng the thermopile | - replace pilot assembly. | |
| Thermopile shorting | - clean thermopile connection to the valve. Reconnect. | |
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| - replace thermopile / valve. | |
| Remote wall switch wire is too | - | shorten wire to correct length or wire gauge. |
| long; too much resistance in the |
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| system. |
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| Faulty thermostat or switch. | - | replace. |
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Main burner goes out; pilot goes out.
Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"
Vent is blocked | - | check for vent blockage. |
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Vent is | - | check joint seals and installation. |
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5" fl exible vent has become dis- | - | reattach to fi replace. |
connected from fi replace. |
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Pilot goes out when the |
| System is not correctly purged. | - | purge the gas line with the glass door removed. | ||||
gas knob is released. |
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| Out of propane gas. | - | fi ll the tank. | |||||
The gas valve has |
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Pilot fl ame is not large enough | - | turn up the pilot fl ame. | ||||||
an interlock device | ||||||||
which will not allow |
| Pilot fl ame is not engulfi ng the | - | gently twist the pilot head to improve the fl ame pattern around the thermo- | ||||
the pilot burner to be |
| thermocouple. | couple. | |||||
lit until the thermo- |
| Thermocouple shorting / faulty. | - | loosen and tighten thermocouple. | ||||
couple has cooled. |
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Allow approximately |
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| - | clean thermocouple and valve connection. | |||
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| - | replace thermocouple. | ||||
60 seconds for the |
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| - | replace valve. | ||||
thermocouple to |
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| - | replace. |
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cool. |
| Faulty valve. | ||||||
Pilot burning; no gas |
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| Themostat or switch is defec- | - | connect a jumper wire across the wall switch terminals; if main burner lights, | |||
to main burner; gas |
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| tive. | replace switch / thermostat. | ||||
knob is on 'HI'; wall |
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| Wall switch wiring is defective. | - disconnect the switch wires & connect a jumper wire across terminals 1 & 3; if | ||||||
switch / thermostat |
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is on. |
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| the main burner lights, check the wires for defects and / or replace wires. | ||||
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| Main burner orifi ce is plugged. | - | remove stoppage in orifi ce. | |||||
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| Faulty valve. | - | replace. | ||||
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Pilot will not light. |
| No spark at pilot burner | - | check if pilot can be lit by a match | ||||
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| - | check that the wire is connected to the push button igniter. | |||
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| - | check if the push button igniter needs tightening. | |||
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| - | replace the wire if the wire insulation is broken or frayed. | |||
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| - | replace the electrode if the ceramic insulator is cracked or broken. | |||
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| - | replace the push button igniter. | |||
| Out of propane gas | - | fi ll the tank. | |||||
| Spark gap is incorrect | - spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.) from the electrode | ||||||
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| tip and the pilot burner. To ensure proper electrode location, tighten securing nut | ||||
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| (fi nger tight plus 1/4 turn). | ||||
| No gas at the pilot burner | - | check that the manual valve is turned on. | |||||
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| - | check the pilot orifi ce for blockage. | |||
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| - | replace the valve. | |||
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| - | call the gas distributor. | |||
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Pilot goes out while | Gas piping is undersized. | - | turn on all gas appliances and see if pilot fl ame fl utters, diminishes or extin- | |||||
standing; Main burner |
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| guishes, especially when main burner ignites. Monitor appliance supply working | ||||
is in 'OFF' position. |
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| pressure. | ||||
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| - | check if supply piping size is to code. Correct all undersized piping. | |||
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