TROUBLESHOOTING GUIDE
SYMPTOM – No Power
PROBABLE CAUSE – Check all the ground, B+ and remote terminals for tight connection.
•Check all fuses.
•Use a Volt/Ohm meter to check all power wire connections to see if the system is receiving +12VDC.
SYMPTOM – “Motorboating”: The power indicator going off repeatedly when the audio system is on.
PROBABLE CAUSE – Check if the crossover power wire is connected directly to the battery.
•Check the battery voltage; if low, recharge or replace it.
•Check if the crossover has good ground connection (i.e. whether the ground wire is making good contact with a bare metal spot of the vehicle chassis).
SYMPTOM – When the engine is running, the audio system has a whining noise that remains unchanged or disappears with the increase of audio volume.
PROBABLE CAUSE – Check all the power wires to see if they are all connected directly to the battery.
•Check all the ground connections to the entire system for good contact with bare metal of the vehicle chassis. Check if the source unit and the crossover are grounded at the same reference point.
SYMPTOM – Obvious distortion at low volume.
PROBABLE CAUSE – Output level of various channels not compatible, refer to section titled OUTPUT LEVEL ADJUSTMENT.
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WARRANTY
LIMITED WARRANTY
Important Notice to Consumer: Coustic offers the following warranty to the ORIGINAL PURCHASER of COUSTIC products within the period stated herein:
Coustic warrants the XM2, XM4 and XM6 against defects in material and workmanship for a period of ONE (1) YEAR from date of original purchase. The limited warranty is offered as an Over The Counter (OTC) exchange providing that the product was purchased from an authorized Coustic dealer and is accompanied by valid sales receipt at the time of exchange. Replacement units will be warranted for the remaining portion of the original warranty period.
IMPORTANT: THIS WARRANTY DOES NOT COVER INSTALLATION OR DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE, IMPROPER WIRING, INCORRECT VOLTAGE, OPERATING UNIT AGAINST INSTRUCTIONS IN OWNER’S MANUAL OR ANY PRODUCT WHICH HAS BEEN OPENED, TAMPERED WITH OR SERIAL NUMBERS REMOVED.
This warranty does not cover labor costs for removal and/or installation of the unit for repair. Under no circumstances shall Coustic be liable for any special, incidental or consequential damages or for any other expenses incurred by reason of use or implied including any implied warranty of merchantability or fitness for particular use or otherwise.
This warranty gives the CONSUMER specific legal rights and he may also have other rights which vary from state to state. Some states do not follow the exclusion or limitation of incidental or consequential damages, hence the above exclusions and limitations may not apply.
For additional information, call us at
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