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Troubleshooting
If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800)
Problem | Suggestion |
My telephone does | • Make sure the battery is installed and charged correctly (pages 3 and 38). For optimum daily |
not work at all. | performance, return the cordless handset to the telephone base or charger after use. |
| • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. |
| • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone |
| wall jack. |
| • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, |
| then plug it back in. Allow up to one minute for the cordless handset and telephone base to |
| synchronize. |
| • Charge the battery in the cordless handset for at least 16 hours. |
| • Remove and |
| a new battery. |
| • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. |
| If the other telephone does not work, the problem is probably in the wiring or the local service. |
| Call the local telephone company. |
Low Battery is | • Place the handset in the telephone base or charger for recharging. |
displayed on screen. | • Remove and |
| handset on the telephone base or charger for 16 hours. |
| • If the above measures do not correct the problem, the battery may need to be replaced. |
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40 | www.vtechphones.com |