VTech DS4121-3, DS4121-4, DS4122-3, DS4122-4 Cannot dial out First, try all the above suggestions

Troubleshooting

Problem	Suggestion
I cannot dial out.	• First, try all the above suggestions.
	• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second
	or two to synchronize with the telephone before producing a dial tone. Wait an extra second
	before dialing.
	• Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in
	your area. Refer to the Dial type section of this user’s manual (page 11) to set the dial mode.
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact your local telephone company (charges may apply).
	• Eliminate any background noise. Noise from a television, radio, or other appliances may cause
	the telephone not to dial out properly. If you cannot eliminate the background noise, first try
	muting the cordless handset before dialing, or dialing from another room in your home with
	less background noise.
My cordless handset	• Make sure the power cord is securely plugged into the telephone base. Plug the telephone
beeps and is not	base into a different working electrical outlet not controlled by a wall switch.
performing normally.	• Move the cordless handset closer to the telephone base. It may be out of range.
	• Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds
	and plug it back in again. Allow up to one minute for the cordless handset and the telephone
	base to synchronize.
	• Other electronic products can cause interference to your cordless telephone. Try installing
	your telephone as far away from these electronic devices as possible: wireless routers, radios,
	radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
	computers, kitchen appliances and other cordless telephones.
	www.vtechphones.com	43

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