Troubleshooting
Problem | Suggestion |
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I hear other calls when | • | Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If |
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using the telephone. |
| you still hear other calls, the problem is probably in the wiring or local service. Call your local |
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| telephone company. |
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I hear noise on the | • | Make sure the telephone line cord is plugged in securely. |
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cordless handset, and |
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none of the keys or |
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buttons works. |
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My caller ID features | • | Caller ID is a subscription service. You must subscribe to this service from your local telephone |
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are not working |
| company for this feature to work on your telephone. |
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properly. | • | The caller may not be calling from an area which supports caller ID. |
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| • | Both you and the caller’s telephone companies must use equipment which are compatible |
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| with the caller ID service. |
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| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone |
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| base and the telephone line jack. Contact your DSL service provider for filter information. |
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The system does | • | Make sure you subscribe to caller ID with call waiting features provided by the local telephone |
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not receive caller ID |
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or the system does | • | The caller may not be calling from an area which supports caller ID. |
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not display caller ID | • | Both you and the caller’s telephone companies must use equipment which are compatible |
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during call waiting. |
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| with caller ID service. |
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| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone |
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| base and the telephone line jack. Contact your DSL service provider for filter information. |
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| www.vtechphones.com | 45 | |
Appendix
