If you forget your password, please call “support@netspeak.com” on your WebPhone or send e-mail to “support@netspeak.com” describing your problem. Support agents will reset your password once your identity is confirmed. If you enter an invalid password, your WebPhone will ONLY be able to call “sales@netspeak.com” or “support@netspeak.com”.

Network Parameter descriptions

To assist you in understanding the other Network Parameters, lets look at Roger Wilco’s Network Parameters:

❑

E-Mail address:wilco

@provider.net

❑

E-Mail Login:

wilco

❑

E-Mail Password

*******

❑

Password Confirmation

*******

❑

POP Server address:

mailhost.provider.net

❑

SMTP Server address:

mailhost.provider.net

Roger has a dialup SLIP/PPP account to his Internet Service Provider (ISP) which has a domain name of “provider.net”. Roger’s E-Mail Login is “rwilco”, which he defined when he established his Internet account with his ISP. The E-Mail login is used along with his provider’s domain name to construct his E-Mail address: “rwilco@provider.net”.

His ISP’s POP Server (retains e-mail sent to you by other users) and SMTP Server (used to send e-mail from you to other users) are both named “mailhost” which is used along with his provider’s domain name to construct the POP and SMTP Server addresses: “mailhost.provider.net”.

If you do not know or are not sure of the values for some of these parameters, check your E-Mail program’s (e.g., Eudora) setup screen, check your Web browser’s (e.g., Netscape) setup screen or consult your Internet Service Provider. If you can only find your SMTP Server address, you can probably safely assume your POP Server address is identical.

13