Knowledgebase*
Available online - 24 hours
Driver/Firmware
Product Documentation
Telephone
Creative's Knowledgebase empowers you to quickly resolve your queries by using natural language support and stepping you through targeted questions to help pinpoint the best solution to your particular problem. The Knowledgebase also provides access to Frequently Asked Questions (FAQs) and Technical Specifications on the Creative product range.
Should you not obtain a solution to your question using our Knowledgebase system, you can contact our support staff through email by completing our web based email query form (see also the Creative Technical Support Centers section for information on regional email addresses). You must have registered your product to access this service.
Please see “Registering your Product” on page
The Creative web site offers a range of updates and drivers for our products in a variety of operating systems.
Browse Creative's extensive library of product installation and user manuals to find documentation for your Creative product.
Should you not obtain a solution to your question, or if you do not have web site access, then you can contact our service support team via telephone. Telephone numbers can be found in the Creative Technical Support Centers section. You must have registered your product to access this service.
Please see “Registering your Product” on page
* For European Knowledgebase, native language support provided in English, French, German, Italian and Spanish | Creative Technical Support |