Registering your Product
Product
Returns
In order to receive Technical Support by phone or email, it is necessary to register your product. You can do this when installing your product or, alternatively, you can go to
www.creative.com/register and register online.
There are a host of other benefits to registering your product such as:
❑Email notifications of attractive promotions and events.
❑Hot news and tips on the latest and upcoming products that fully complement what you have already purchased.
We assure you that all information you provide will be kept strictly confidential, and that you
have the choice to opt in or out of mail listings. Your information is protected by our Privacy Policy. For Australian users, visit the Private Policy address at www.australia.creative.com or email at pri- vacy@clau.creative.com
Please retain all product contents and packaging until you are fully satisfied with your product. It is very important to keep your Proof of Purchase for the duration of the Warranty period, as it is necessary should you have a product defect and need to return your product.
If, after using the Creative support services, you believe your Creative product to be defective, you should verify the purchase date and take the appropriate action as detailed below:
AmericasPlease refer to “Returning your Product for Repair/Replacement” on page
Should your store receipt indicate that the product is less than 30 days old, you have the option of returning the full product to the Dealer/Retailer for a replacement or credit. The
Creative Technical Support