CRESTRON CNTV Cresnet Television Control Unit
REMOTE CONTROL SYSTEMS
10 DOC. 8105B
Table 4. Troubleshooting Guide (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
READY LED is not illuminated. Event is not scheduled for this classroom
at the current time.
Call media center to check
scheduling time. Verify correct date
and time (AM or PM).
Scheduled event has not been prepared. Call media center to determine if
event is prepared.
Communication between scheduling
computer and CNTV has been disrupted.
Check the message window on the
scheduling computer to determine if
a network failure has occurred.
Check that the scheduling software
(SchoolNet) is running.
Check all connections between PC
and network.
Verify that the ID for the CNTV is
properly set to match the SIMPL
program and scheduling computer.
T and R LEDs are not illuminated. CNTV is not communicating with its
associated control system.
Verify that power is supplied to the
CNTV and control system.
Verify that the ID for the CNTV is
properly set to the network ID which
matches the SIMPL program.
If after reviewing this Operations Guide for the CNTV, you cannot locate specific information or have
questions, please take advantage of Crestron's award winning technical support team by calling:
In the US and Canada, call Crestron's corporate headquarters at 1-888-CRESTRON
[1-888-273-7876] or 1-201-767-3400.
In Europe, call Crestron International at +32-15-50-99-50.
In Asia, call Crestron Asia at +852-2341-2016.
In Latin America, call Crestron Latin America at +525-574-15-90.
For local support from exclusive Crestron factory-trained personnel call:
In Australia, call Soundcorp at +613-9488-1555.
In New Zealand, call Amber Technologies at +649-410-8382.