CPS725SL

Guaranteed Uninterruptible Power System

Making a Limited Warranty Claim.

To make a Limited Warranty claim on a Product, you must do the following:

1.Complete and return the CyberPower Warranty Registration Card, or provide reasonable proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer (the original end-user consumer purchaser) of the Product and prove that the Product was purchased within three (3) years of the event for which you want to make a claim for warranty service.

2.Call CyberPower at (952) 403-9500 or (877) 297-6937 (toll free), write to CyberPower at 5555 12th Ave. East, Suite 110, Shakopee, MN 55379, or e-mail CyberPower at claims@cyberpowersystems.com, within ten (10) days of the event for which you want to make a claim.

3.When you contact CyberPower, identify the Product, the Purchase Date, and request Return Materials Authori- zation (RMA) information from CyberPower.

4.Pack and ship the Product to CyberPower as instructed in your RMA. Show the RMA code on the shipping la- bel or include it with the Product. You MUST prepay all shipping costs and you are responsible for packag- ing and shipment.

CyberPower will inspect and examine the Product within ten (10) days of receipt. If the Product is not as warranted, CyberPower will repair or replace the Product and return it to you at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).

POWER CONTROL GUARANTEE

If you are the Initial Purchaser and the Product is still covered by the Limited Warranty, the Power Control Guarantee provides protection for damage to equipment connected to the Product ("Connected Equipment"), subject to certain terms and limitations.

The Power Control Guarantee is not "first dollar" coverage. CyberPower's obligation is reduced by any amounts that Initial Customer is entitled to recover from other sources regarding the Connected Equipment, including insurance, other warranty, or extended warranty coverage, whether or not the Initial Customer makes a claim for recovery, includ- ing but not limited to a claim under any applicable insurance, other warranty, or extended warranty.

The Limited Warranty does not cover Connected Equipment, but as is explained below, to be covered under the Power Control Guarantee, the Connected Equipment must have been damaged due to a failure of the Product. The Connected Equipment must have been damaged due to a defect in materials or workmanship of the Product

In the event of damage to the Connected Equipment, your exclusive remedy, and CyberPower's sole obligations, are as follows for Connected Equipment. If (a) the Product purchased and owned by you is defective in material or work- manship; (b) the Limited Warranty requirements have been met (except that the three year limitation of the Limited Warranty does not limit the Power Control Guarantee, which is for the lifetime of the Product), and; (c) none of the limitations or exclusions on warranty coverage apply (or than the three year limit), CyberPower will (as CyberPower elects, as permitted by law), repair, replace, or pay the Agreed Damage Amount (defined below) for, the item(s) of your electronic equipment directly and properly connected to the product (the "Connected Equipment") if that Con- nected Equipment is (x) damaged by AC power line transients, spikes, or surges on properly installed, grounded, and code-compliant 120 volt power lines in the United States and Canada, or by transients, surges or spikes on standard telephone equipment lines, or Base 10/100T Ethernet lines that are properly installed and connected (a "Power Dis- turbance") and (y) is directly plugged into and properly connected to a CyberPower Product in its original condition which is properly operated when a Power Disturbance passes through the CyberPower Product and (y.1) exhausts the protection capacity of the CyberPower Product or (y.2) damages the CyberPower Product. This provision sets out the only liability of any character of CyberPower for direct, indirect, special, consequential, and/or incidental damages under our Limited Warranty, applies only to Connected Equipment, and all such Liability is limited to the Agreed Damage Amount.

Making a Power Control Guarantee Claim.

To make a Warranty claim for damage to Connected Equipment under the Power Control Guarantee, you must do the following:

11

Page 13
Image 13
CyberPower Systems CPS725SL user manual Making a Limited Warranty Claim, Making a Power Control Guarantee Claim