Contacting Technical Support, Phone Support

Appendix C: Contacting Technical Support

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

•Model number of the product (e.g. DCS-6513)

•Hardware Revision (located on the label on the bottom of the camera (e.g. rev A1))

•Serial Number (s/n number located on the label on the bottom of the camera).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:	For customers within Canada:
Phone Support:	Phone Support:
(877) 354-6555	(877) 354-6560
Internet Support:	Internet Support:
http://support.dlink.com	http://support.dlink.ca

D-Link DCS-6513 User Manual