Troubleshooting

PROBLEM

POSSIBLE CAUSE

SOLUTION

No power

Unit has not been turned on. Press the Play button to turn the power

 

 

on.

 

 

 

 

No battery is inserted.

Insert proper battery.

 

 

 

 

Battery is dead.

Replace the battery with a new battery.

 

 

 

I can’t hear

Unit has not been turned on.

Press the Play button to turn the power

any music

 

on.

 

 

 

 

Volume is set too low.

Press the Volume Up button to

 

 

increase the volume to a comfortable

 

 

level.

 

No MP3 files have been

Download MP3 files to the player.

 

downloaded to the unit.

 

 

 

 

The manager

USB cable is not connected

Make sure that the USB cables are

software

properly

connected securely.

doesn’t

 

 

The DMP-210/220 is not

Press the Play button to turn the power

recognize the

turned on.

on.

DMP-210/220

 

 

The drivers have not been

Install the drivers off of the installation

 

installed.

CD.

I can’t play

The SMC card is not

Remove the SMC card and insert it

any tracks

inserted correctly.

securely.

on the

The SMC card is not

Insert the SMC card into the SMC slot

SmartMedia

inserted.

on the side of the DMP-210/220.

card.

 

 

There are no MP3 files on

Run the Manager software and make

 

 

the SMC card.

sure that External memory is selected

 

 

in the Drive drop-down box on the MP3

 

 

Device.

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D-Link DMP-220 user manual Troubleshooting, Problem Possible Cause Solution