Manuals / D-Link / Computer Equipment / Network Hardware

D-Link DI-102 Contacting Technical Support, Tech Support for customers within the United States

Models: Internet/VoIP Accelerator DI-102

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DI-102 User’s Manual

Contacting Technical Support

Technical Support

You can ﬁnd software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link Technical Support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com

e-mail: support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 7:30am to 12:00am EST

D-Link Technical Support over the Internet: http://support.dlink.ca e-mail:support@dlink.ca

D-Link Systems, Inc.

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D-Link DI-102, Internet/VoIP Accelerator Contacting Technical Support, Tech Support for customers within the United States

Contents

Page Table of Contents Package Contents Minimum System Requirements D-Link StreamEngine DI-102 Internet/VoIP Accelerator Introduction IntroductionReset Button Power Receptor Connect the power adapterConnections Auto MDI/MDIX LANPower LEDsTrafﬁc Using the Conﬁguration Menu INFOAuto Rate Detection Upstream Data Rate ConﬁgurationConﬁguration continued Connection TypeAdmin User name Administrator PasswordUsing the Conﬁguration Menu Reboot Firmware UpgradeAdmin continued Using the Conﬁguration MenuContacting Technical Support Technical SupportTech Support for customers within the United States Tech Support for customers within CanadaWarranty WarrantyWarranty Non-Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contraryWarranty Disclaimer of Other Warranties EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCTWarranty to correct the interference by one or more of the following measuresRegistration Registration